Babette Ten Haken

AUGUST 23, 2018

Do you have a customer retention scorecard? I offer the following three ways to improve the health of your customer retention scorecard. When you take ownership of not only acquiring, but retaining customers, you develop your own customer retention scorecard. Customer retention matters when it is time to renew that contract.

Retention 154

Retention Customer Revelation Loyalty 154

Babette Ten Haken

AUGUST 20, 2018

Customer retention experiences create a rich chronicle of just how it is to work with us, and our organizations. Yet, these bold, splashy stories, which our marketing departments love, leave the customer’s biggest question unaddressed: “Will you forget about taking good care of me, once I sign the contract?”. In the complex Industry 4.0

Retention 51

Retention Customer SME Industry 51

Sales Hacker

SEPTEMBER 13, 2021

The results of account-based marketing (ABM) , content marketing, in- or outbound marketing, on- and offline marketing, and branding, have to be monitored and presented more than in the past. Many claim “Half of my marketing budget is wasted, but I don’t know which half!” The risk or return ratio.

ROI 94

ROI Account Lead Rank Marketing 94

Babette Ten Haken

NOVEMBER 16, 2017

Besides, these statements are created by organizational committee (or the marketing department). At the end of the day, prospective (and current) clients are left with one question: “So what?” Often, value propositions get lost within departmentally-specific silos and marketing and sales campaigns. is available on Amazon.

Epiphany 80

Epiphany Face-to-face SME Retention 80

Crunchbase

MARCH 13, 2023

For instance, it’s often easier to get meetings with prospects in the SME space, particularly startups. In a declining, volatile market, working with the most accurate insights available will make all the difference. In a downturn, maintaining an account becomes an exercise in marketing, positioning and relationships.

Territories 59

Territories Churn Face-to-face SME 59

LeadFuze

JUNE 7, 2021

These programs can include learning about persuasion, how to read a prospect’s body language, understanding the customer’s perspective and why they buy from you over your competitors, etc. Sales training programs are important because they can help increase sales, retention, and revenue. The rise of the SME salesforce.

Training 52

Training Hiring Trends Retention 52

BrainShark

MAY 3, 2022

You simply upload any of the existing materials your go-to-market (GTM) teams already have on topics like product knowledge, sales methodologies, cold calling, sales strategy, customer pain points, shortening the sales cycle, and more. Most organizations have many different go-to-market teams such as sales, marketing, customer success, etc.

Training 71

Training Hiring How To Course 71