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Meet the Spiff Team: Chapter Three

The Spiff Blog

Welcome back to our Meet the Team series where we give you a peek behind the curtain and introduce you to some of the people behind the Spiff brand. Without further ado, let’s meet the team! Without further ado, let’s meet the team! Marcello Albuquerque, Software Engineer. Benjamin Naugle, Software Engineer.

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CRM Strategy Meets the Demands of Working Remote

SugarCRM

But B2B customers were very ready for it. Over the past 18 years of building a more than 500-person software company, I have had many employees working from home offices. They have been working with us across web meetings, webinars, online portals, and community forums since the beginning.

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Be Human: Why Good Customer Service In Sales Matters

Lessonly

Lately, I’ve been hyper aware of the link between customer service and sales. Customer service is not a department. This quote comes from a 2016 Forbes article , and the date is noteworthy because bringing customer service into sales isn’t revolutionary. Tying things together.

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Why CEOs Are Failing Account Based Sales Reps

No More Cold Calling

But it’s their managers who are left holding the bag when reps don’t meet or exceed quota. percent of sales reps made quota in 2016. They invest dollars in upgrading ERP Systems, marketing, equipment, and software each year, but for some reason, they don’t see value in upgrading the education provided to their sales and service teams.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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12 Key Benefits CRM Systems Provide to a Business

Hubspot Sales

Although some technology has proven to be more useful than others, one piece of sales technology that’s here to stay is customer relationship management (CRM) software. It tracks and manages all interactions and communication your reps have with prospects and customers. Keep the same software as your company grows.

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Customer Engagement Strategies for Millennials

LeadBoxer

According to MarketingSherpa , 38% of Millennials rely on industry analysis when making decisions about what B2B products/services to purchase or recommend to others. 36% rely on in-person meetings with vendors, while 33% of Millennials gather information from a vendor’s website. Building Trust. Intelligent Notification Platforms.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.