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The Five CX Strategies That Deepen Customer Relationships

Miller Heiman Group

Respondents evaluated 50 service practices, including leadership activities, cross-organization collaboration and training and coaching. Unless your organization’s senior executives appreciate the benefits of a customer experience strategy, they’ll move on to other initiatives that may seem to make a greater impact on the bottom line.

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Chorus.ai Provides Huge Assist to Sacramento Kings’ Sales Organization

Chorus.ai

In 2016, the NBA’s Sacramento Kings completed construction and moved to Golden 1 Center, a state-of-the-art indoor arena complex in an emerging lifestyle, entertainment, and retail neighborhood in Sacramento, known locally as DOCO, or Downtown Commons. It’s hardly surprising then that the Kings sales organization is big on technology tools.

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Can Distribution Pricing Managers Work Remotely?

Distribution Pricing Journal

.” Addressing the Challenges Faced by Remote Distribution Pricing Managers Of course, despite the many benefits, there are many jobs in a distribution company that would be impossible to do remotely. Even inside sales for certain industries benefit from proximity to specialized stock. How can you help?

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PODCAST 76: Bottom-up Approach for Sales Rep Productivity Model w/ Kevin Egan

Sales Hacker

The benefit is: We’re seeing higher employee engagement and faster time to market for products, and also the ability for employees to tap into collective intelligence across their company as they use Slack more and more day-in and day-out. But, Let’s go to the beginning: How’d you get into sales?

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Customer Insights to Transform Sales Conversations

Sales Hacker

This is important for anyone who prospects or handles inbound calls – could be both inside sales and field sales. How similar companies have changed what they do and gained benefits. So under normal circumstances, the travel costs are more than offset by the benefits gained from getting people into a room.

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7 Ways to Improve Weekly Sales Meetings

DialSource

Even a regular weekly meeting can benefit from an agenda, making participants aware of the order of events and any possible changes. If you do include training exercises in your meeting, be sure that is noted on the agenda so that no one is taken by surprise by a sudden influx in team-building exercises. Shouldn’t You Be in a Meeting?

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12 inside sales skills you need to master to be a top-performing rep

Close.io

If you’ve got ambitions of becoming a top inside sales rep at your company, you’re going to have to build and sharpen these critical sales skills first. Many of these sales skills can be relatively quickly learned and cultivated through self-education and a relentless dedication to bettering yourself in your sales role.