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3 Customer Service Secrets – True or False?

Mr. Inside Sales

When you have to call your cell phone company, do the following words describe your feelings? If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Answer: False.

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Three Customer Service Secrets—True or False?

Mr. Inside Sales

How would you rate your cell phone company’s customer service? Customer service basics are a part of all inside sales positions. Customer service basics are a part of all inside sales positions. True or False: It is hard to find and train good customer service reps.

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Inside Sales Power Tip 143 – Sales Message Makeover

Score More Sales

Sometimes in sales you just need to start over with your messaging. No return calls on voice mail messages? Here are some suggestions to help you get your messaging groove back: Start from scratch. We’re helping them solve customer service issues faster with higher satisfaction rates. . Expand Your Pipeline.

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Why CEOs Are Failing Account Based Sales Reps

No More Cold Calling

They don’t have the skills or tools for success in a Sales 3.0 Account based sales reps are the only feet on the street anymore. Much of the sales process has been shifted to inside sales, which requires different skills. Your team is now educated—for the rest of their life. Sales is not a department.

Hiring 214
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The Ultimate Guide to a Career in Sales

Hubspot Sales

You've come to the right place to learn what it's like to have a career in sales, and it's about much more than the close. Sales seems like a fast-paced, hardball kind of career. There's the hustle to find leads, the hundreds of calls, and the high of delivering a flawless pitch. What's a typical sales career path?

Hiring 107
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How One Entrepreneur Leveraged Fanatical Prospecting to Build His Business

Sales Gravy

This conversation about sales and entrepreneurship is both educational and inspirational. Sales and the things that we do in sales matter, wherever we are in life. Then between 2013 and 2015, I moved into more of a pure sales role where I was cold calling. What was it like when you first started?

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The Ultimate Guide to Channel Sales

Hubspot Sales

Location: If your offices are spread out, it might make sense to use a channel sales model. That makes creating multiple sales teams unnecessary. Of course, you can also use an inside sales model where appropriate. If you need money sooner rather than later, focus on direct sales for now.