Jeffrey Gitomer

AUGUST 31, 2011

Online Training. “What Should I Say When The Customer Calls And He’s Mad As Hell?” ” You can say, “I apologize,” but that’s not what the customer is looking for. You can begin to tell your story about what happened, but that’s not what the customer is looking for.

Hiring 318

Hiring Customer Social Media Loyalty 318

LeadFuze

NOVEMBER 30, 2021

SaaS Case Study: How Customer Support anbd SalesCan Assist Sales Initiatives. If you want your brand to stand out, it’s important that the customer journey from acquisition to retention be seamless. Customer support and sales teams need to be trained and in sync with the sales team. Reduce churn. Source: Crazyegg.

Top of Funnel 52

Top of Funnel Churn Customer Marketing 52

Jeffrey Gitomer

AUGUST 3, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales leadership , sales skills. . -->. Speak Your Mind Cancel reply. Customer Loyalty.

Hiring 268

Hiring Training Social Media Loyalty 268

Jeffrey Gitomer

AUGUST 30, 2011

Online Training. Filed Under: Social Media , Success Tagged With: attitude training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales attitude , sales presentations , social boom , success principles. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live! Hire Jeffrey.

Facebook 210

Facebook Hiring Social Media Training 210

Lessonly

OCTOBER 11, 2019

This entire experience resulted in me, a very angry customer, canceling my order all together. It’s time to eliminate the possibility of anyone with steam coming out of their ears angrily typing their customer experience like I just did. If you train them, they will come. Prioritize customer service training.

Customer Service 20

Customer Service Customer Remedy Call-back 20

Jeffrey Gitomer

AUGUST 9, 2011

Online Training. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , business social media , corporate sales training , Jeffrey gitomer , jefrrey gitomer , sales , sales attitude , sales blog , sales skills , success principles. Speak Your Mind Cancel reply. Customer Loyalty.

Training 170

Training Hiring Social Media Loyalty 170

Jeffrey Gitomer

AUGUST 17, 2011

Online Training. They are looking to provide some value beyond their product or service to the customer. They are looking for something that will prove to the customer that they are superior to their competition. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey?

Hiring 294

Hiring Training Social Media Loyalty 294

The Sales Hunter

DECEMBER 6, 2011

It’s not what you say; It’s what your customer believes. You can have the best sales presentation in the world, but if the customer doesn’t believe your proposition, then you don’t have a chance. Take the time to engage with the customer. Client Login. Mark Hunter. Client List. Testimonials. Who knows?!

Motivation 280

Motivation Training Hiring Ideal Customer Profile 280

The Sales Hunter

DECEMBER 2, 2011

Instead, when you have a call that goes bad, pick up the phone and call one of your favorite customers and let them pick you up. Sales Motivation: Leverage Your Best Customers. customer service. sales training. sales training tip. training tip. customer service. sales training.

Motivation 275

Motivation Training Hiring Ideal Customer Profile 275

Lead411

NOVEMBER 16, 2021

competitor Lead411 has over 2 decades of experience providing the highest level of quality in terms of accurate company data, employee data and growth intent for thousands of customers. Here are some of the biggest concerns customers have when comparing Seamless to Lead411. Customer Service/Support. right from the start.

Ideal Customer Profile 98

Ideal Customer Profile Intent Data Cancellation Hiring 98

Jeffrey Gitomer

SEPTEMBER 20, 2011

Online Training. So it works for you, your people, your customers, your vendors, and your company-in that order. If you are the one driving the train and making big things happen, you will become a hero to those who respect your ethics and accomplishments. Speak Your Mind Cancel reply. Customer Loyalty. Categories.

Hiring 294

Hiring Training Social Media Loyalty 294

Jeffrey Gitomer

SEPTEMBER 7, 2011

Online Training. Failing to realize that the prospective customer has heard the same pitch 20 times. It blows me away how few salespeople believe in their own product or service. sales training meeting for a car dealership, I asked 30 salespeople how many of them drove the brand of car that they sold. Customer Loyalty.

Hiring 245

Hiring Training Social Media Follow-up 245

The Sales Hunter

JANUARY 27, 2012

5 Sales Training Tips for Sales Managers AND Salespeople. Whether you’re a rookie salesperson, a veteran salesperson or a sales manager, here are 5 sales training tips you need to take action on: 1. Keeping a journal of this type allows the salesperson to have a personal sales training book of their successes. Mark Hunter.

Sales Management 204

Sales Management Training Hiring Ideal Customer Profile 204

Jeffrey Gitomer

SEPTEMBER 9, 2011

Online Training. The Truth and Profit Behind Your Service. And other concessions are being made in order to differentiate themselves from one another and woo the big customers. Every company (yours included) needs to change the way they look at training their people. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey?

Hotels 175

Hotels Training Hiring Social Media 175

Jeffrey Gitomer

OCTOBER 4, 2011

Online Training. If you make a big sale and the customer calls for help and gets a grump in accounting or shipping, you lose. As a seller’s market finally emerges, it’s time to hold price and let quality and service shine, let delivery and availability shine, and let value and relationship shine. See Jeffrey Live! Hire Jeffrey.

Training 166

Training Hiring Social Media Loyalty 166

Jeffrey Gitomer

SEPTEMBER 23, 2011

Online Training. Filed Under: Leadership , Sales Tagged With: building trust , business social media , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales blog , sales leadership , sales training , selling skills , social media marketing. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live!

Hiring 196

Hiring Cold Calling Social Media Training 196

The Sales Hunter

DECEMBER 23, 2011

Sales Motivation: Customers Will Always Pay More For Confidence. Customers want solutions. You could put it another way — what customers want is confidence. In fact, I’ll go one step further in saying customers buy confidence. In fact, I’ll go one step further in saying customers buy confidence.

Ideal Customer Profile 180

Ideal Customer Profile Motivation Customer Negotiation 180

The Sales Hunter

JANUARY 10, 2012

STOP Letting Customers Control Sales Negotiations. If your customers are controlling sales negotiations, you need a better plan. I’m going to make a safe bet that your customer is controlling you more than you might think. Statements like these from customers are going to happen. Client Login. Mark Hunter.

Negotiation 190

Negotiation Ideal Customer Profile Customer Hiring 190

Jeffrey Gitomer

MAY 12, 2011

Online Training. Want To Learn How To Sell To Tough Customers? Tweet Share If you’re having a hard time selling to tough customers, I have a solution for you. Here’s what you’ll learn: How to transform an angry customer into a loyal client. How to use email to resolve customer issues. Categories.

Hiring 220

Hiring Webinar Metrics Social Media Customer 220

Alice Heiman

MARCH 12, 2020

As an example, look at the impact coronavirus has had on the tech industry : Dell, Amazon, Twitter, and Google have all announced some major actions (including work-from-home mandates and canceled events) in response to the outbreak. Call Customers Now to Discuss Coronavirus Concerns. And we don’t want that for our customers, either.

Customer 62

Customer How To Objections Cancellation 62

Jeffrey Gitomer

JANUARY 3, 2012

Online Training. Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Referrals – Best Way To Get Is To Give. Gitomer | January 3, 2012 | Leave a Comment. Click here. Share this Post. Categories.

Referrals 228

Referrals Hiring Social Media Loyalty 228

The Sales Hunter

DECEMBER 29, 2011

Take the time to contact each one of your existing customers with one objective — get referrals. The way you do this if by first engaging the customer in a conversation about what they’ve gained from working with you. customer service. sales training. sales training tip. training tip.

Motivation 210

Motivation Training Hiring Ideal Customer Profile 210

Hubspot Sales

MAY 26, 2023

Inbound Calls Simply put, an outbound call is made by the call center representative to a prospect while an inbound call is made by a customer or prospect to the business or organization. Embrace training and team resources. What do I do if a customer I called about an upgrade actually wants to cancel or downgrade?

Outbound 105

Outbound Inbound Cold Calling Buyer Persona 105

The Sales Hunter

DECEMBER 12, 2011

We came up with a slogan that we lived by: “A company built by agents for agents to better serve our customers.” Because in my opinion they are the customer—they built the company and they own the success of the company. I love to brag about companies that are passionate about giving great service. customer service.

Motivation 147

Motivation Real Estate Training Hiring 147

The Sales Hunter

FEBRUARY 28, 2012

Sales Training System: Do You Have One? Do you have a sales training system you believe in? It never ceases to amaze me how few salespeople have a personal sales training system. For some reason, they either believe sales training is the responsibility of the company they work for or they’re so good they don’t need it.

System 160

System Motivation Training Hiring 160

Lead411

DECEMBER 1, 2021

Some companies make empty claims about data accuracy, and customers don’t learn the truth until after the contract is signed and the platform reveals the truth. It’s important for customers to take a deeper look at B2B data providers to ensure they are getting what is advertised. Customer Service/Support. Intent Data.

Ideal Customer Profile 115

Ideal Customer Profile Intent Data Hiring Comparison 115

The Pipeline

OCTOBER 3, 2011

Customer Hot Potato – Sales eXchange – 117. Stored in Attitude , Business Acumen , Communication , Customer Care , Proactive , Sales eXchange , execution. With so many opportunities to ensure customer satisfaction, it is a wonder how some companies keep blowing it. Click here to cancel reply. Customer Care.

Pipeline 227

Pipeline Customer Demand Generation Agencies Hiring 227

Jeffrey Gitomer

FEBRUARY 14, 2012

Online Training. Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Elements To Think About When Presenting. Gitomer | February 14, 2012 | Leave a Comment. Share this Post. Get Sales Blog Updates.

Hiring 255

Hiring Social Media Loyalty Referrals 255

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Speak Your Mind Cancel reply. Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Three (more) fine lines of selling. | Gitomer | March 22, 2011 | Leave a Comment. Categories.

Hiring 244

Hiring Social Media Loyalty Cancellation 244

Jeffrey Gitomer

FEBRUARY 21, 2011

Online Training. Well, whatever you do is probably what your customers are doing. Well, whatever you do is probably what your customers are doing. They don’t want to know how to spend money; they want to know how to create more value more for themselves, their people, and their customers. Speak Your Mind Cancel reply.

Hiring 221

Hiring Social Media Loyalty How To 221

Jeffrey Gitomer

FEBRUARY 27, 2011

Online Training. They have loyal customers: People will leave their cars running in the parking lot, people will park three blocks away and walk to get their cup of coffee. Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live!

Hiring 219

Hiring Social Media Loyalty Cancellation 219

The Sales Hunter

NOVEMBER 21, 2011

” Related posts: Stop Sacrificing Your Co-Workers: Sales Training Tip #411. customer service. sales training. sales training tip. training tip. customer service. sales training. sales training tip. training tip. Cancel Reply. Client Login. Mark Hunter.

Motivation 185

Motivation Training Hiring Ideal Customer Profile 185

Jeffrey Gitomer

MAY 18, 2011

Online Training. Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. What do you know about what impacts your best customers and prospects? Speak Your Mind Cancel reply. Hire Jeffrey.

Hiring 265

Hiring Lead Rank Lead Scoring Leads 265

Jeffrey Gitomer

OCTOBER 19, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Speak Your Mind Cancel reply.

Networking 314

Networking Hiring Prospecting Social Media 314

Jeffrey Gitomer

APRIL 19, 2011

Online Training. Triple The Power of Your Presentation By Asking Yourself These 8 Questions | Sales Training Tips. For more sales training tips, click here to get my weekly sales Ezine – Sales Caffeine. Speak Your Mind Cancel reply. Customer Loyalty. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Categories.

Hiring 316

Hiring Social Media Loyalty Referrals 316

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Speak Your Mind Cancel reply. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Join Me For The Launch Of Social BOOM! Gitomer | March 23, 2011 | Leave a Comment. Share this Post. Get Sales Blog Updates. Categories.

Hiring 251

Hiring Social Media Loyalty Networking 251

Jeffrey Gitomer

MARCH 14, 2011

Online Training. Filed Under: Attitude , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , customer service training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales , sales article , sales attitude , sales blog , the little gold book of yes attitude.

Hiring 257

Hiring Social Media Loyalty Cancellation 257