Babette Ten Haken

OCTOBER 8, 2018

Even if our functional roles are not primarily in marketing and selling, our customers’ engagement experiences bias them about how we will deliver outcomes. Let’s say we feel cozy and comfortable in our post-sale support roles, implementing what is sold. Find out how to anticipate customer skepticism, before they intimidate us.

Ideal Customer Profile 88

Ideal Customer Profile Customer Chemicals SME 88

Babette Ten Haken

NOVEMBER 7, 2018

Create revenue-generating professional opportunities throughout your career. Babette Ten Haken’s One Millimeter Mindset speaking programs showcase how profitable collaboration between STEM professionals, knowledge workers and manual workers bridges customer experience gaps. Discover what (and who) intimidates you, and why.

SME 69

SME Ideal Customer Profile Margin Retention 69

Babette Ten Haken

NOVEMBER 14, 2018

An entire continuum of business-building opportunities results from leveraging collaborative client relationships. Ultimately, each customer’s decision to continue doing business with us firmly is in the hands of all of those “someones” responsible for post-sale customer care, in one form or another.

Ideal Customer Profile 64

Ideal Customer Profile Customer Retention SME 64

Babette Ten Haken

OCTOBER 22, 2018

Will they take corrective action by increasing product and service pricing? Or will they ask those front-line individuals about the real root causes of decreased sales revenue? Each with their own, branded customer loyalty program. Then, the customer service manager offered to sign me up for a new account, with a new password.

Ideal Customer Profile 66

Ideal Customer Profile Loyalty Customer SME 66

Babette Ten Haken

DECEMBER 13, 2018

Lots of organizations spend a lot of money on content creation to promote the sales of their products and services. Shouldn’t our differences become our strengths and opportunities to collaborate on behalf of better serving our customers? She is a member of SME, ASQ, SHRM and the National Speakers Association.

SME 69

SME Retention Ideal Customer Profile Hiring 69

Babette Ten Haken

OCTOBER 10, 2018

Lack of professional opportunities erodes workplace engagement. When we are unengaged and bored, we do not pay attention to details and information critical to serving customers. Think about the customer experiences we create when we are bored. Because their ideal clients target successful suppliers focused on customer success.

Ideal Customer Profile 70

Ideal Customer Profile Customer SME Hiring 70

Babette Ten Haken

DECEMBER 6, 2018

As a result, professionals in pursuit of career opportunities – as well as micro, small to midsize businesses, and solopreneurs – often struggle with impactful storytelling. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Because they are not tuned-in to uncovering and capturing these stories.

Ideal Customer Profile 73

Ideal Customer Profile Outsourcing Services SME Hiring 73

Babette Ten Haken

JUNE 6, 2018

With everyone chasing anything that vaguely looks, smells and sounds like an opportunity, we waste time and energy being busy. On people who never really are an opportunity in the first place. Because we are busy being crazy about acquiring new business, we abandon existing customers. Paying customers. Loyal customers.

Policies 48

Policies Demand Generation Agencies SME Energy 48

Babette Ten Haken

JULY 12, 2018

When you maintain professional momentum, you continuously seek opportunities for improving performance and acumen. As a result, you become increasingly more curious about opportunities available to you. Instead, it is all about starting off balanced and then targeting the ups, and the opportunities. Here’s why.

SME 58

SME Hiring Retention Motivation 58

Babette Ten Haken

JULY 11, 2018

As a result, executing strategy can be a wonderful opportunity, instead of an unpleasant or intolerable burden. That opportunity allows everyone to “see” how “what they do ” fits into “what everyone else does ” in the organization. She is a member of SME, ASQ, SHRM and the National Speakers Association. is available on Amazon.

Strategy 61

Strategy SME Face-to-face Account 61

Babette Ten Haken

SEPTEMBER 13, 2018

Perpetuating these dynamics reinforces risk aversion, rather than opportunity identification. Babette Ten Haken is a STEM design thinker, Six Sigma Green Belt and Voice of the Customer facilitator, forged by her background in new product development, startups, market research and sales. Working full time.

Ideal Customer Profile 73

Ideal Customer Profile Face-to-face SME Hiring 73

Babette Ten Haken

AUGUST 6, 2018

Managers and leaders make a big fuss about why we should focus on product and service differentiation. Yet, unless we are designing, engineering, coding or selling a breakthrough innovation, customers continue to perceive us as commodities. She is a member of SME, ASQ, SHRM and the National Speakers Association. On their behalf.

Customer 55

Customer Engineering SME Retention 55

OnePageCRM

MARCH 14, 2017

As a result, it often led to extra data admin or not all team members knowing the latest update on a potential employment opportunity. Looking for a proven sales tool to help you close more deals? Sign up for a free 21-day evaluation of OnePageCRM and see how our Next Action Sales method can help you get sales done!

Hiring 44

Hiring Campaigns Google System 44

Babette Ten Haken

JANUARY 16, 2019

When you do not prioritize the value of setting realistic goals, you are neither able to recognize or prioritize professional opportunities. Each opportunity looks like another squirrel, instead of a door opening to your next career move. Babette is a member of SME, ASQ, SHRM and the National Speakers Association.

Ideal Customer Profile 76

Ideal Customer Profile Webinar Metrics SME Lead Rank 76

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130

Babette Ten Haken

MAY 29, 2019

After the sale is consummated and a contract comes in-house, then what happens? Until finally, the specifications, logistics and service portions are assigned to your team and other teams. Learn how “what you do” is connected to “what everyone else does” in serving your customers. First, discover who they are.

Retention 69

Retention Outsourcing Services Ideal Customer Profile Customer 69

Babette Ten Haken

MAY 30, 2019

You will discover all of the internal and external stakeholders who touch that contract and, as a result, touch the customer. When these stakeholders become part of your pre- and post-sale customer success and retention team, everyone’s insights change because priorities are expanded. Not only that. is available on Amazon.com.

Ideal Customer Profile 62

Ideal Customer Profile SME Retention Survey 62

Babette Ten Haken

MAY 8, 2019

Next, an inclusive storytelling culture connects the dots across your own organization and into your customers’ organizations. . A phenomenon which continues to strike me as wasted opportunity is the level of post-beta project IoT (Internet of Things) abandonment in manufacturing organizations. Here is what to do.

Ideal Customer Profile 88

Ideal Customer Profile Outsourcing Services Customer SME 88

Babette Ten Haken

FEBRUARY 20, 2019

Are employees searching for professional development opportunities which stretch them beyond the confines of their current departments, job titles and pay grades? Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Her playbook of communication hacks, Do YOU Mean Business? is available on Amazon.com.

Ideal Customer Profile 16

Ideal Customer Profile Customer SME Hiring 16

Babette Ten Haken

JULY 23, 2018

As a result, we short-sell, short-change, and perhaps even rob, ourselves of yet-undiscovered Possibilities and Opportunities. She is a member of SME, ASQ, SHRM and the National Speakers Association. Instead of moving that one millimeter forward beyond our current professional comfort levels. is available on Amazon.

Face-to-face 54

Face-to-face SME Retention Coaching 54