Case Study: How a Company Hurt its Business with a Change in the Comp Plan
SBI Growth
JULY 18, 2013
In 2011, P&O Cruise lines cut is commission rate from 12% to 5%. The CEO was upset with the rampant discounting used by his sales team. Some Key Learning’s From P&O’s Mistakes: Understand your market, including channel partners, before you change the comp plan. Don’t pick a fight with key channel partners.
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