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Why Sales Decisions Rooted in Real Empathy Are Key

Crunchbase

Consider the irony: In May 2020 Pepsi released a study on consumer perceptions of brand empathy, but very few consider Pepsi to be an empathic brand right now because of poor decisions it made in 2017. We should never discount the value of empathy, but rather should encourage everyone in all careers to learn real empathy.

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10 Sales training techniques every manager should know

PandaDoc

But don’t discount the talent of your newest reps. Consider integrating your sales team with other departments to help train in areas like customer service, and get more insights into product development. For most companies, customer satisfaction reigns, whether you’re in sales or customer service.

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15 CRM Statistics You Need to Know

Pipeline

year-on-year (YoY) growth of CRM adoption According to Gartner, at the end of 2017, the revenue of CRM overtook the place of database management systems (DMBSs), making CRM the largest software market in the world. Salespeople can then use this data to be proactive in keeping customers loyal to the brand. General CRM Statistics 1) 12.6%

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How Top Sales Teams in the Travel Industry Win Again and Again Thanks to Better Training Methods for Employees

Lessonly

Source: EJ4 Blog (2017 ) . Enablement professionals have also used Lessonly to deliver a Practice campaign on discounting and estimate their savings at $8K just after one session. With complicated training comes a glaring area of opportunity for quality training methods and techniques. 40% of employees in the U.S.

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The 39 Best Franchise Opportunities of 2018

Hubspot Sales

This drive-in chain prides itself in operational excellence and its customer service. This brand keeps growing -- its franchise owners saw the average gross sales-by-store increase from $1,072,000 in 2012 to $1,252,000 in 2017. It's a great option for military veterans and offers discounted investment prices. Great Clips.

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How to Protect Your Email Efforts from Extinction

Sales and Marketing Management

The estimated number of business-related emails exchanged each day is set to hit 269 billion by the end of 2017, and that number is estimated to grow by at least 4 percent on average each year for the next four years. Do you have industry relationships that help you offer a 12 percent market discount? Make your words count.

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How B2B Sales Teams Can Restore Their Pipelines in 2020

Hubspot Sales

With this in mind, try to look beyond offering simple discounts and demonstrate that you understand your client’s needs and pain points by offering them something that benefits their business. Furthermore, 77 percent of customers reported that they have a more positive view of brands that actively ask for and accept customer feedback.

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