article thumbnail

A Potent Human Capital Strategy needs a Potent Client Retention Strategy

Babette Ten Haken

Otherwise, stakeholder churn rates negatively impact your organization’s and association’s ability to hold on to the customers you work so hard to win. ” Consider that in today’s digitally-connected workplace, machines and software interfaces collaborate seamlessly across organizational borders.

article thumbnail

15 Account Manager Interview Questions

Hubspot Sales

If you’ve noticed that clients were experiencing difficulty with your CRM, explain how you workshopped the problem. As the direct point of contact for your clients, you will likely be the first team member to know if a client may churn. Discuss your experience with CRM software. Use those as a springboard for suggestions.

Hiring 82
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Your Professional Expiration Date is Out of Sync and What to Do

Babette Ten Haken

Employee churn, based on average expiration dates of each function, impact overall company performance, especially when it comes to retaining newly acquired customers. A software engineer has a fleeting professional expiration date, lasting 2 years, if that long. Never miss another insightful post.

article thumbnail

Sales Tech Game Changers: How to Exceed Revenue and Profit Projections

SBI

Our AI software delivers real-time sales and pricing guidance for all sales channels – direct, inside, eCommerce and more. Avoid losing business due to customers leaving or purchasing from competitors with proactive customer retention and product churn alerts.

Revenue 139
article thumbnail

Sales Tips: Dangers of Selling Technology to IT

Customer Centric Selling

Sharing best practices in software development. Reduced churn of customers because their needs are more quickly met. Sign-up NOW for the next open workshop coming May 5-8 in Boston. They were calling on IT with a focus on: Increasing developer productivity. Reducing downtime of the development infrastructure.

Hiring 40
article thumbnail

30 of the Best SaaS Partner Programs (and Why They Are So Good)

Allbound

As AppDirect co-CEO Daniel Saks points out , “80% of on-premise software vendors operate a channel program to enable other companies to sell their products, while only 20% of SaaS vendors operate similar programs.” Every software company is different, and likewise, every partner program is different. 3 Types of SaaS Partner Programs.

article thumbnail

Sales Training Advice with Ways to Keep Tabs on Your Customers

Customer Centric Selling

You''ll want to expand your contacts in that account so that the resulting personnel churn doesn''t weaken the overall relationship. For example, if a company that makes Windows-based software advertises for iOS expertise, it''s probably planning a port to the iPad. Check your customers'' "jobs available" page (weekly).