Customer Service Education Microsoft Tools 
Nutshell
DECEMBER 7, 2023
From customer service and data analysis to research and writing, there are plenty of tools to help streamline the process. One popular tool to use is AI chatbots. For example, a customer service AI chatbot can assist your team — and your customers. ChatGPT gets its information from a database.
Sales Hacker Training
NOVEMBER 21, 2022
You need to know your customers intimately. And then, there are inside sales tools… The human element of sales will never go away — that’s a fact. There are plenty of sales prospecting tools and sales management software to help automate your manual tasks while personalizing your outreach. But here’s another fact: sales is HARD!
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Guru
MAY 12, 2020
Launching Slack and Zoom in early 2019, they knew they needed to tie their tool stack together with a knowledge management solution—but not just any old silo. As we’ve evolved as a company, so has the way our customers use Guru. Create custom syncs to and from external knowledge sources. Microsoft Teams. Guru’s API.
BrainShark
NOVEMBER 9, 2022
Organizations looking into employee education programs, professional development tools like sales enablement software, or learning management systems (LMS) often wonder whether formal or informal learning, or some blend of the two, is right for their teams. .
Smooth Sale
NOVEMBER 19, 2021
You may consider sending out an internal newsletter to educate your employees or freelancers about new team members, milestones, future events, or project ideas. . You may want to read more about how to set up Microsoft Teams Properly. . Use Tools For Remote Work . Automate Workflows. Is everyone still running on time?
Hubspot Sales
JULY 15, 2020
With many businesses everywhere looking to cut costs, the key to winning and keeping customers is to show that you truly understand what their needs are. Today’s customer expects salespeople, and by extension the brand they do business with, to provide value above and beyond their core product or service.
Nutshell
DECEMBER 5, 2019
For Nutshell’s second annual BOUNDLESS event, we’ve turned the dial up to 11 and booked amazing speakers like Jeffrey Gitomer , a legendary sales author and the host of the Sell or Die podcast ; Rob Siefker, Senior Director of Customer Service for Zappos ; and Christine Volden, the founder of Soulful Selling.
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