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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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Building Value during the Price Objection

Mr. Inside Sales

“When I got into this industry I did my own research, just like you’re doing now, and I looked for the company that not only offered the best (product or service) but also delivered the best customer service and follow-up. And these are the things you look for as well, right?”. Get Access Today.

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How to Get Past Gatekeepers

Engage Selling

Are you or members of your sales team having trouble getting past gatekeepers? I’ve noticed a trend. In my latest workshops and training working with top sales performers, one issue that keeps coming to the surface is how to get past … Read More »

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B2B Prospecting: The 11 Best Methods You Should Be Leveraging

Hubspot Sales

Learn how to communicate with gatekeepers. But referrals rarely come arbitrarily — you need to give a customer some reason to recommend your solution to their friends, colleagues, or industry peers. That generally starts with offering an exceptional product and supporting it with first-rate customer service.

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18 Phone Sales Skills Tips You Can Use Right Now | Sales.

The Sales Hunter

Mark’s Insights on SALES MOTIVATION. Sales Motivation. Show the same level of respect to the gatekeeper or other any other person who answers the phone as you would show to the person you’re looking to talk to. ” Sales Motivation Blog. customer service. sales motivation. Negotiation.

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Effective Ways to Sell to C-Suite Buyers

CloserIQ

You also need to highlight your edge against competitors to stand out – and talking about customer service and your low prices isn’t going to cut it at this level. . Often, the only way to get past their gatekeepers will be via a warm introduction from someone they know and trust as a credible source. Warm introduction.

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Do You Buy Shoes?

Smooth Sale

Persevering past the gatekeepers proved to be well worthwhile. And continuing with excellence in customer service will produce a loyal clientele. I have fond memories of working my way up through the corporate maze of an international company. After numerous tries, I was finally able to meet with the buyer.