Customer Service, Objections, Selling Skills and Training

To Become A Master Salesperson, Master NON Selling Skills.

Jeffrey Gitomer

AUGUST 23, 2011

Online Training. To Become A Master Salesperson, Master NON Selling Skills. Tweet Share Everyone talks about “how to sell” Not me. You can learn old world selling skills. “Selling” is really about educating and helping! Customer Loyalty. Overcoming Objections.

Selling Skills

Selling Skills Hiring Social Media Lead Rank

10.5 Attitude Buster Remedies | Sales Training | Leadership.

Jeffrey Gitomer

AUGUST 15, 2011

Online Training. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills.

Remedy

Remedy Hiring Training Social Media

Securing Repeat Sales from Existing Customers with 2/2/2

The Sales Hunter

APRIL 30, 2013

Two days after the customer makes their purchase, reach out to them with a phone call thanking them for buying and making sure they received what they wanted with regard to the benefits they were looking to fill. Two weeks after the purchase, call the customer again and ask for their feedback as to how things are going.

Customer

Customer Cold Calling Customer Service Consultative Selling

How to Build an Effective Sales Training Program

Highspot

APRIL 14, 2023

Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key. Every business needs to present what it’s selling as standing apart from the competition, but differentiating how you sell it is equally important.

Training

Training Scale How To Hiring

How to Build an Effective Sales Training Program

Highspot

APRIL 14, 2023

Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key. Every business needs to present what it’s selling as standing apart from the competition, but differentiating how you sell it is equally important.

Training

Training Scale How To Hiring

How Are You Using The Power of First Impression? | Sales Training.

Jeffrey Gitomer

AUGUST 17, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? How Are You Using The Power of First Impression? Gitomer | August 18, 2011 | 1 Comment. Tweet Share You have THE meeting. The CEO has agreed to give you 30 minutes. Marsia Powers says: August 20, 2011 at 12:43 am.

Hiring

Hiring Training Social Media Loyalty

What are the biggest mistakes salespeople make? | Sales Training.

Jeffrey Gitomer

SEPTEMBER 7, 2011

Online Training. The answers derived from those questions will let the customer and the probable purchaser prove to him or herself the degree of their need, the experiences they’ve had up until now, why you are the best choice, and how they can buy now. Not having a deep enough belief in what it is you are selling.

Hiring

Hiring Training Social Media Follow-up

4 Ways to Improve Sales in 2012 | Sales Motivation and Sales Training

The Sales Hunter

DECEMBER 29, 2011

Selling a Price Increase. Take the time to contact each one of your existing customers with one objective — get referrals. The way you do this if by first engaging the customer in a conversation about what they’ve gained from working with you. Get others selling for you. customer service.

Motivation

Motivation Training Hiring Ideal Customer Profile

Sales Training System: Do You Have One? | Sales Motivation and.

The Sales Hunter

FEBRUARY 28, 2012

Selling a Price Increase. Sales Training System: Do You Have One? Do you have a sales training system you believe in? It never ceases to amaze me how few salespeople have a personal sales training system. Having a personal sales training system is as important as taking the time to exercise. customer service.

System

System Motivation Training Hiring

Percentage of sales success. How low can you go? | Sales Training.

Jeffrey Gitomer

SEPTEMBER 23, 2011

Online Training. Filed Under: Leadership , Sales Tagged With: building trust , business social media , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales blog , sales leadership , sales training , selling skills , social media marketing. Customer Loyalty. Overcoming Objections.

Hiring

Hiring Cold Calling Social Media Training

Sales Techniques Training Courses

The Digital Sales Institute

OCTOBER 24, 2018

Sales techniques training courses are about improving a salespersons selling skills across a broad range of activities from sales prospecting to closing to social selling. Sales Techniques Training Courses. Learn about the “Sellers Mindset” and “The Psychology of Selling”.

Course

Course Training Cost per Lead Social Media

The Truth and Profit Behind Your Service | Sales Training.

Jeffrey Gitomer

SEPTEMBER 9, 2011

Online Training. The Truth and Profit Behind Your Service. Every company (yours included) needs to change the way they look at training their people. Most companies have training programs all about how to do a job and circumstances regarding the business (your business). Customer Loyalty. Overcoming Objections.

Hotels

Hotels Training Hiring Social Media

Referrals - Best Way To Get Is To Give | Jeffrey Gitomer | Best Sales.

Jeffrey Gitomer

JANUARY 3, 2012

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Referrals – Best Way To Get Is To Give. Gitomer | January 3, 2012 | Leave a Comment. Tweet Share You don’t ask for referrals, you earn referrals: Looking for more tips like this? Click here. Share this Post.

Referrals

Referrals Hiring Social Media Loyalty

It's that time of year: "Call me back after the holidays." | Jeffrey.

Jeffrey Gitomer

DECEMBER 28, 2011

Online Training. Tweet Share Call me after the holidays is not an objection. Stalls are twice as bad as objections. When you get a stall, you have to somehow dance around it, and then you still must find the real objection before you can proceed: What tactic will you use this holiday season? Customer Loyalty.

Call-back

Call-back Hiring Social Media Loyalty

5.5 Elements To Think About When Presenting | Jeffrey Gitomer.

Jeffrey Gitomer

FEBRUARY 14, 2012

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Elements To Think About When Presenting. Gitomer | February 14, 2012 | Leave a Comment. Speak Your Mind Cancel reply. Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership.

Hiring

Hiring Social Media Loyalty Referrals

The 17 Essential Skills Every Salesperson Needs to Succeed

Highspot

JULY 6, 2023

In this guide, we’ll explore the key sales skills that will equip your reps with confidence and boost sales. With proven sales training strategies and ongoing coaching and enablement, reps will be ready to tackle the art of selling. Why are Sales Skills Important?

Face-to-face

Face-to-face Negotiation Sales Methodology ROI

How Personal Information Leads To A Relationship (And To Sales.

Jeffrey Gitomer

MAY 18, 2011

Online Training. Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. I’m reminded that you should be involved with your customers for the long-term. Customer Loyalty. Categories.

Hiring

Hiring Lead Rank Lead Scoring Leads

Starbucks | Top Sales Trainer | Best Sales Trainer | Top Leadership.

Jeffrey Gitomer

FEBRUARY 27, 2011

Online Training. It’s their quality that sells. They have loyal customers: People will leave their cars running in the parking lot, people will park three blocks away and walk to get their cup of coffee. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Even in this economy.

Hiring

Hiring Social Media Loyalty Cancellation

Three (more) fine lines of selling. | Top Sales Trainer | Best Sales.

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Three (more) fine lines of selling. | Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | March 22, 2011 | Leave a Comment. Speak Your Mind Cancel reply. Get Sales Blog Updates. Categories.

Hiring

Hiring Social Media Loyalty Cancellation

20.5 Attitude Gems For You To Read And Study | Jeffrey Gitomer.

Jeffrey Gitomer

NOVEMBER 15, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Attitude Gems For You To Read And Study. Gitomer | November 15, 2011 | Leave a Comment. Tweet Share Here are 20.5 Speak Your Mind Cancel reply. Get Sales Blog Updates. Categories. Select Category. Generating Referrals.

Study

Study Hiring Social Media Loyalty

How to Delight | Top Sales Trainer | Best Sales Trainer | Top.

Jeffrey Gitomer

FEBRUARY 21, 2011

Online Training. Well, whatever you do is probably what your customers are doing. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? How to Delight | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | February 21, 2011 | Leave a Comment. Get Sales Blog Updates.

Hiring

Hiring Social Media Loyalty How To

11.5 Ways To Win Prospects And Contacts At A Networking Event.

Jeffrey Gitomer

OCTOBER 19, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Hire Jeffrey.

Networking

Networking Hiring Prospecting Social Media

Relationships and Referrals | Top Sales Trainer | Best Sales Trainer.

Jeffrey Gitomer

FEBRUARY 18, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Relationships and Referrals | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | February 18, 2011 | 1 Comment. Tweet Share The question is who values you and your knowledge? The answer is nobody.

Referrals

Referrals Hiring Social Media Loyalty

23.5 Characteristics of Trusted and Trustworthy People | Jeffrey.

Jeffrey Gitomer

NOVEMBER 17, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Characteristics of Trusted and Trustworthy People. Gitomer | November 17, 2011 | Leave a Comment. Tweet Share From my personal life experiences, here are 23.5 To get trust, first give trust. Speak Your Mind Cancel reply.

Hiring

Hiring Social Media Loyalty Lead Rank

Relate | Top Sales Trainer | Best Sales Trainer | Top Leadership.

Jeffrey Gitomer

MARCH 3, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Relate | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | March 3, 2011 | 1 Comment. Tweet Share The first question is a casual one. I always ask people where they grew up. Get Sales Blog Updates.

Relationals

Relationals Hiring Social Media Loyalty

Sign Up For My Yes! Attitude Webinar: February 29th, 2012 | Jeffrey.

Jeffrey Gitomer

FEBRUARY 22, 2012

Online Training. Every employee in every company needs a foundation of attitude in order to create a successful work environment, successful relationships with their customers, and ultimately a successful business and life. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey?

Webinar Metrics

Webinar Metrics Hiring Social Media Loyalty

Join Me in Raleigh, NC on March 8 & 9 | Jeffrey Gitomer | Sales.

Jeffrey Gitomer

MARCH 3, 2012

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Join Me in Raleigh, NC on March 8 & 9. Gitomer | March 4, 2012 | Leave a Comment. Speak Your Mind Cancel reply. Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership.

Hiring

Hiring Social Media Hotels Loyalty

2012: The Year of The Webinar | Jeffrey Gitomer | Best Webinar.

Jeffrey Gitomer

JANUARY 31, 2012

Online Training. 21 – Overcoming and Preventing Objections. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? 2012: The Year of The Webinar. Gitomer | January 31, 2012 | Leave a Comment. Tweet Share 2012 is the Year of the Webinar. Here’s the lineup for the year: Feb.

Webinar Metrics

Webinar Metrics Hiring Social Media Loyalty

Sign Up For My February 8 Webinar - Closing the Sale [Space Is.

Jeffrey Gitomer

FEBRUARY 6, 2012

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Sign Up For My February 8 Webinar – Closing the Sale [Space Is Limited]. Gitomer | February 6, 2012 | Leave a Comment. Tweet Share Have you signed up for my webinar yet? Speak Your Mind Cancel reply. Categories.

Webinar Metrics

Webinar Metrics Hiring Closing Social Media

Two Wrongs Don't Make a Right. How Right Are You? | Jeffrey.

Jeffrey Gitomer

FEBRUARY 9, 2012

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Two Wrongs Don’t Make a Right. How Right Are You? Gitomer | February 9, 2012 | Leave a Comment. Here are the 11.5 right things to be, have, and do: Thoughts? Speak Your Mind Cancel reply. Get Sales Blog Updates.

Hiring

Hiring Social Media Loyalty Cancellation

8 Things You Have in Common with Aaron Rodgers and Tom Brady.

The Sales Hunter

NOVEMBER 25, 2011

Selling a Price Increase. You can’t do your job without feedback from your customers or your coaches. You face objections each day just like they face tough defenses in every game. Sales Training Tip #300: How Confident Are You? Sales Training Tip #305: How Valuable are You? customer service.

Ideal Customer Profile

Ideal Customer Profile Face-to-face Negotiation Hiring

For the love of sales, not the love of money | Jeffrey Gitomer's Sales.

Jeffrey Gitomer

JULY 29, 2011

Online Training. Do you love your customers? Filed Under: Attitude , Sales , Success Tagged With: attitude training , corporate sales training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales article , sales skills , selling skills.

Hiring

Hiring Social Media Loyalty Cancellation

Buy Social BOOM! Tomorrow Through Amazon.com For Special.

Jeffrey Gitomer

MARCH 28, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Buy Social BOOM! Tomorrow Through Amazon.com For Special Bonus Offers. Gitomer | March 28, 2011 | Leave a Comment. Tweet Share. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Get Sales Blog Updates.

Hiring

Hiring Social Media Loyalty Cancellation

Take Stock: Gain A Realistic View Of What You Have Achieved.

Jeffrey Gitomer

MAY 5, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Take Stock: Gain A Realistic View Of What You Have Achieved. Gitomer | May 5, 2011 | 4 Comments. Tweet Share I have written that turmoil is the best time to make change, and accept change. Get Sales Blog Updates. Categories.

Hiring

Hiring Social Media Loyalty Cancellation

What should a business lunch consist of? | Jeffrey Gitomer's Sales.

Jeffrey Gitomer

JULY 26, 2011

Online Training. New prospective customer not looking to buy yet. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? What should a business lunch consist of? Gitomer | July 26, 2011 | 2 Comments. Tweet Share There are 4.5 business lunch categories: 1.Building Get Sales Blog Updates.

Hiring

Hiring Social Media Referrals Loyalty

Have You Signed Up For My Webinar Bootcamp Yet? | Jeffrey.

Jeffrey Gitomer

DECEMBER 6, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , General , Jeffrey Webinar , My Books , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , selling skills , success principles.

Webinar Metrics

Webinar Metrics Hiring Social Media Loyalty

Every Great Salesperson Was Once a Beginner | Jeffrey Gitomer.

Jeffrey Gitomer

JANUARY 6, 2012

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Every Great Salesperson Was Once a Beginner. Gitomer | January 6, 2012 | Leave a Comment. Tweet Share Every great salesperson was once a beginner. That’s easy for you to say! Speak Your Mind Cancel reply. Categories.

Hiring

Hiring Social Media Loyalty Journal

Register For My Webinar Bootcamp TODAY: 1 Week, 5 Webinars, 1.

Jeffrey Gitomer

DECEMBER 2, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Register For My Webinar Bootcamp TODAY: 1 Week, 5 Webinars, 1 Hour Each. Gitomer | December 2, 2011 | Leave a Comment. Speak Your Mind Cancel reply. Get Sales Blog Updates. Categories. Select Category. Generating Referrals.

Webinar Metrics

Webinar Metrics Hiring Social Media Loyalty

4.5 Ways To Earn A Testimonial | Jeffrey Gitomer's Sales Blog.

Jeffrey Gitomer

APRIL 29, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals , My Books , Sales , Success Tagged With: attitude training , customer loyalty training , customer service , establishing trust , how to sell , Jeffrey gitomer , jefrrey gitomer , selling skills.

iContact

iContact Hiring Social Media Loyalty

The 100-year path to a sale is over: Road Closed | Jeffrey Gitomer.

Jeffrey Gitomer

DECEMBER 16, 2011

Online Training. How do I overcome objections? Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? The 100-year path to a sale is over: Road Closed. Gitomer | December 16, 2011 | 1 Comment. ALL of them focus around how to do something new with a strategy that is 100 years old.

Hiring

Hiring Cold Calling Closing Social Media

Conversations From My Facebook Page | Jeffrey Gitomer | Best.

Jeffrey Gitomer

OCTOBER 13, 2011

Online Training. Filed Under: Social Media Tagged With: customer service , customer service training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , selling skills , selling with social media , social media marketing. Customer Loyalty. Overcoming Objections.

Facebook

Facebook Conversion Hiring Social Media

Debunking the Myth of "Inside Sales" | Sales Motivation and Sales.

The Sales Hunter

JANUARY 25, 2012

Selling a Price Increase. The entire objective of the follow-up is of course to help close the sale. Related posts: The Myth of Finding More Time to Prospect: Sales Training Tip #412. Sales Training Tip #265: Your Slang is Lost in Translation. Sales Training Tip #379: A Benefit? Only if Your Customer Thinks So.

Inside Sales

Inside Sales Motivation Hiring Ideal Customer Profile

Are Our Customer Conversations Substantively Different Than Internal Discussions?

Partners in Excellence

NOVEMBER 29, 2018

The other day, I published a post, “ Are Traditional Selling Skills Even Relevant Anymore? People driven to achieve their personal goals/objectives, their department’s, their organization’s. Procurement, customer service, HR are all easily understood. Similar pressures exist within organizations.

Outsourcing Services

Outsourcing Services Conversion Customer Engineering

Oh no, not Facebook! AHHHHHHHHHHH!!!! | Top Sales Trainer.

Jeffrey Gitomer

MARCH 15, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Oh no, not Facebook! AHHHHHHHHHHH!!!! | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | March 15, 2011 | 2 Comments. Tweet Share Social media has become more than a global phenomenon. Categories.

Facebook

Facebook Hiring Social Media Loyalty

To Become A Master Salesperson, Master NON Selling Skills.

10.5 Attitude Buster Remedies | Sales Training | Leadership.

Trending Sources

Securing Repeat Sales from Existing Customers with 2/2/2

How to Build an Effective Sales Training Program

How to Build an Effective Sales Training Program

How Are You Using The Power of First Impression? | Sales Training.

What are the biggest mistakes salespeople make? | Sales Training.

4 Ways to Improve Sales in 2012 | Sales Motivation and Sales Training

Sales Training System: Do You Have One? | Sales Motivation and.

Percentage of sales success. How low can you go? | Sales Training.

Sales Techniques Training Courses

The Truth and Profit Behind Your Service | Sales Training.

Referrals - Best Way To Get Is To Give | Jeffrey Gitomer | Best Sales.

It's that time of year: "Call me back after the holidays." | Jeffrey.

5.5 Elements To Think About When Presenting | Jeffrey Gitomer.

The 17 Essential Skills Every Salesperson Needs to Succeed

How Personal Information Leads To A Relationship (And To Sales.

Starbucks | Top Sales Trainer | Best Sales Trainer | Top Leadership.

Three (more) fine lines of selling. | Top Sales Trainer | Best Sales.

20.5 Attitude Gems For You To Read And Study | Jeffrey Gitomer.

How to Delight | Top Sales Trainer | Best Sales Trainer | Top.

11.5 Ways To Win Prospects And Contacts At A Networking Event.

Relationships and Referrals | Top Sales Trainer | Best Sales Trainer.

23.5 Characteristics of Trusted and Trustworthy People | Jeffrey.

Relate | Top Sales Trainer | Best Sales Trainer | Top Leadership.

Sign Up For My Yes! Attitude Webinar: February 29th, 2012 | Jeffrey.

Join Me in Raleigh, NC on March 8 & 9 | Jeffrey Gitomer | Sales.

2012: The Year of The Webinar | Jeffrey Gitomer | Best Webinar.

Sign Up For My February 8 Webinar - Closing the Sale [Space Is.

Two Wrongs Don't Make a Right. How Right Are You? | Jeffrey.

8 Things You Have in Common with Aaron Rodgers and Tom Brady.

For the love of sales, not the love of money | Jeffrey Gitomer's Sales.

Buy Social BOOM! Tomorrow Through Amazon.com For Special.

Take Stock: Gain A Realistic View Of What You Have Achieved.

What should a business lunch consist of? | Jeffrey Gitomer's Sales.

Have You Signed Up For My Webinar Bootcamp Yet? | Jeffrey.

Every Great Salesperson Was Once a Beginner | Jeffrey Gitomer.

Register For My Webinar Bootcamp TODAY: 1 Week, 5 Webinars, 1.

4.5 Ways To Earn A Testimonial | Jeffrey Gitomer's Sales Blog.

The 100-year path to a sale is over: Road Closed | Jeffrey Gitomer.

Conversations From My Facebook Page | Jeffrey Gitomer | Best.

Debunking the Myth of "Inside Sales" | Sales Motivation and Sales.

Are Our Customer Conversations Substantively Different Than Internal Discussions?

Oh no, not Facebook! AHHHHHHHHHHH!!!! | Top Sales Trainer.

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