Babette Ten Haken

SEPTEMBER 13, 2018

leadership and communication skillsets, tools and strategies for today’s and tomorrow’s digitally transforming industries. Lead a more collaborative, engaged and profitable workforce relentlessly focused on customer success and customer retention. She is a member of SME, ASQ, SHRM and the National Speakers Association.

Ideal Customer Profile 73

Ideal Customer Profile Face-to-face SME Hiring 73

Babette Ten Haken

JUNE 25, 2018

You just may be leaving customer care up to your customers. First, when sales people put on the pressure to fulfill their quarterly quota, clients go dark. Because chances are, end of quarter sales persistence represents the rare time the seller actually does contact that buyer. is available on Amazon. They don’t care!

Customer 54

Customer SME Retention Hiring 54

Babette Ten Haken

AUGUST 6, 2018

Unless we are called upon to answer questions, why should we engage ourselves (and our customers??) Third Professionally Predictable Scenario: In addition, post-sale customer support teams remain behind-the-scenes. Babette’s playbook of collaboration tools, Do YOU Mean Business? , with how we impact and innovate.

Customer 55

Customer Engineering SME Retention 55

Babette Ten Haken

JULY 11, 2018

Babette’s One Millimeter Mindset Workshops and Speaking programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. Babette’s playbook of collaboration tools, Do YOU Mean Business? , She is a member of SME, ASQ, SHRM and the National Speakers Association.

Strategy 61

Strategy SME Face-to-face Account 61

Babette Ten Haken

JULY 12, 2018

Babette’s One Millimeter Mindset Workshops and Speaking programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. Babette’s playbook of collaboration tools, Do YOU Mean Business? , She is a member of SME, ASQ, SHRM and the National Speakers Association.

SME 58

SME Hiring Retention Motivation 58

Babette Ten Haken

AUGUST 13, 2018

Babette’s playbook of collaboration tools, Do YOU Mean Business? , She is a member of SME, ASQ, SHRM and the National Speakers Association. The post Develop Your Professional Zen for Customer Experience Success appeared first on Babette Ten Haken. She is a STEM-trained scientist, corporate catalyst and design thinker.

Customer 53

Customer SME Retention Quota 53

Babette Ten Haken

JUNE 6, 2018

Babette’s One Millimeter Mindset Workshops and Speaking programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. Babette’s playbook of collaboration tools, Do YOU Mean Business? , She is a member of SME, ASQ, SHRM and the National Speakers Association.

Policies 48

Policies Demand Generation Agencies SME Energy 48

Babette Ten Haken

MARCH 13, 2019

Rather than telling a story, proposing projects conforms to narrating a business case for project support: justification of an investment in anticipation of the benefit of our tools, products and services. She is a member of SME, ASQ, SHRM and the National Speakers Association. is available on Amazon.com.

Ideal Customer Profile 12

Ideal Customer Profile Proposal SME Margin 12

OnePageCRM

MARCH 14, 2017

We work in a collaborative work setting, but just didn’t have collaborative tools and now we do with OnePageCRM.”. Looking for a proven sales tool to help you close more deals? Sign up for a free 21-day evaluation of OnePageCRM and see how our Next Action Sales method can help you get sales done!

Hiring 44

Hiring Campaigns Google System 44

Babette Ten Haken

JANUARY 9, 2019

Is your business fostering artificial customer experiences due to reliance on technology as the primary interface for customer conversations? Listening strategies and tools for the voice of the customer can produce skewed insights. Are customers talking to bots and responding to prompts via digital interfaces?

Ideal Customer Profile 71

Ideal Customer Profile Conversion Customer SME 71

Sales Hacker

AUGUST 15, 2018

Innovative leaders even know how to find the most affordable services without compromising on quality and customer service. It also means they have a wide variety of tools at their disposal, depending on the provider they choose. Customer service. Built-in collaboration tools. Top 5 Providers.

System 42

System Tools Ideal Customer Profile Small Business 42

Babette Ten Haken

MARCH 14, 2019

Next, are proposals by account team sales professionals internally focused on preventing customer churn and risk prevention, rather than also proposing innovation? Consider that customer and stakeholder resistance reflects a conceptual and communication disconnect. Over the long run. is available on Amazon.com.

Account 63

Account Ideal Customer Profile Proposal SME 63

Babette Ten Haken

AUGUST 9, 2018

Babette’s playbook of collaboration tools, Do YOU Mean Business? , She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette Ten Haken serves organizations as an inspiring speaker, strategist, coach and storyteller. She is a STEM-trained scientist, corporate catalyst and design thinker. is available on Amazon.

SME 129

SME Churn Retention Enterprise 129

Babette Ten Haken

JULY 30, 2018

A collaborative customer experience strategy requires more than having clients to survey. This strategy encompasses understanding the non-surveyed factors impacting the customer, pre-sale, during the sale and the entire post-sale continuum. How well do we really “stick close to the customer” ?

Strategy 58

Strategy Customer SME Survey 58

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130

Babette Ten Haken

JULY 23, 2018

Babette’s playbook of collaboration tools, Do YOU Mean Business? , She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette Ten Haken serves organizations as an inspiring speaker, strategist, coach and storyteller. She is a STEM-trained scientist, corporate catalyst and design thinker. is available on Amazon.

Face-to-face 54

Face-to-face SME Retention Coaching 54

Babette Ten Haken

APRIL 3, 2019

How would your customers or members describe it? Most groups I speak to rely on a traditional 5-point customer satisfaction rating scale to keep them going in the right direction. Yet, as a planning tool, this scale falls short of delivering the insight and direction required not only for business growth.

Ideal Customer Profile 12

Ideal Customer Profile Scale Customer Hiring 12