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How Sugar Solves your IT Department’s Biggest CRM Challenges

SugarCRM

While sales and customer service teams live inside the CRM on a daily basis, it’s the IT department that is responsible for executing a successful deployment plan, and for the vital function of integrating the CRM with other tools like email and your ERP.

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How to Craft a Perfect Survey for Maximum Response Rates

SugarCRM

But for you, their responses are crucial in achieving your sales targets. Include Incentives. Let’s be honest: incentives work. Incentives are a great way to cross-sell or up-sell your products, too. This is even more reason to use the SugarCRM survey tool, which offers GDPR-compliant survey forms.

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The CRM Playbook for Manufacturing Enterprises

SugarCRM

Here’s what we found in our history of collaborating with manufacturing companies: Most manufacturing enterprises struggle with current systems and processes that may help them create sales efficiency and enhance the customer experience. This dynamic, above all, can be translated into a partnership between two (or more) enterprises.

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How to Use Your CRM to Grow Your Business

SugarCRM

Cross-selling is a sales strategy that encourages current customers to look into and potentially invest in products and services that work in conjunction with the primary purchase. Build a Loyal Customer Base Your CRM is the perfect tool to boost customer loyalty through loyalty programs, incentives, rewards, and offers.

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Fuel Growth Podcast: Nurturing a Culture of Growth with Rachel Spasser, Accel-KKR

SugarCRM

Rachel added, “we used to have a customer come to every sales QBR that we had. Sometimes when you’re in a sales QBR, you get into the metrics or even talk about the obstacles you’ve faced. data-secret="0OfVOF6lpQ" frameborder="0" scrolling="no" width="500" height="500">. Remember You’re NOT the Customer.

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5 Problems Caused by Sales and Marketing Misalignment

SugarCRM

Sales and Marketing ; they’re like the perfect couple. That’s how it is with sales and marketing. What is Sales and Marketing Misalignment? Misalignment between sales and marketing is exactly what it sounds like. How Can You Tell if Your Marketing and Sales Teams are Misaligned? Ask sales what they need.

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5 Problems Caused by Sales and Marketing Misalignment

SugarCRM

That’s how it is with sales and marketing. What is Sales and Marketing Misalignment? Misalignment between sales and marketing is exactly what it sounds like. Sometimes, sales and marketing misalignment creates a lack of respect for each team’s work and investment. Sales claim the leads are low quality.