Sales and Marketing Management

MARCH 20, 2019

As such, many companies today are beginning to look with renewed interest at their most readily accessible talent pool when filling open roles: their own employees. Rather than battling for new hires in an uber-competitive job market, smart companies are moving to train and promote from within. According to the U.S.

Face-to-face 296

Face-to-face Smart Company Loyalty Benefit 296

Sales and Marketing Management

SEPTEMBER 6, 2019

Smart companies saw the possibilities of cyber customer service from the beginning, and jumped right on that bandwagon. One poor interaction could tank a company’s reputation, especially early on before best social media marketing practices were established.

Social Media 184

Social Media Outsourcing Services Customer Service Media 184

Cience

DECEMBER 1, 2020

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. The CRM: A Key Customer Retention Tool. Make it easy for your customers to succeed by providing the tools they need to hit the ground running. What Is Customer Retention?

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

Babette Ten Haken

JULY 16, 2020

When employees are busy fixing what people buy, they limit their value to executing specific tools to get a one-off job done in linear manner. Smart companies like yours focus on getting it right, the first time. My playbook of cross-functional tools, Do YOU Mean Business? is available on Amazon.com.

Hiring 157

Hiring Retention Smart Company Compensation 157

Cincom Smart Selling

MAY 8, 2024

Successful interaction with customers can drive business growth, improve customer satisfaction, and strengthen brand loyalty. The Importance of Effective Communication Great customer service is vital for nurturing customer loyalty, spurring organic referrals, and cultivating lasting brand affinity over the customer lifecycle.

Ideal Customer Profile 62

Ideal Customer Profile Top of Funnel Customer Scale 62

SugarCRM

AUGUST 19, 2019

The growing use of remote data sensors – or smart sensors – to enhance the capabilities of existing equipment is a great example of how smart companies are applying IoT technology at minimal cost. But without the right tools to analyze and leverage that data, it’s meaningless.

Trends 20

Trends SugarCRM B2C CRM 20

Klozers

JUNE 5, 2014

The recent increase in the number of Online Reputation Management companies validates this, however smart companies have learned some simple strategies and techniques on how to deal with the Customers From Hell, and try to catch them before the problem escalates, let alone they post anything negative online.

Ideal Customer Profile 50

Ideal Customer Profile Customer Social Media CRM 50