Account Channels Customer Service Workshop 
Pipeliner
FEBRUARY 23, 2024
The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. Today, it’s not just about solving customer problems but creating an experience that resonates with them at every touchpoint. This brings us to the core concept of holistic customer service.
Sales and Marketing Management
OCTOBER 26, 2020
Sales run through the phone, website or customer portal focused on the smallest opportunities and the long tail of lower-value accounts. Most customers, in most situations, simply don’t need or want an in-person interaction. . Myth 3: Only small deals or accounts are appropriate for virtual sales.
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Lessonly
MARCH 18, 2020
Case in point, do any of these situations resonate with your customer service experiences? You locked yourself out of your bank account with too many failed password attempts, so you call the support line to confirm your identity and get back in. These types of customer service experiences are all common.
Smooth Sale
OCTOBER 18, 2018
Attract the Right Job or Clientele: Deb Calvert, The Sales Experts Channel provides today’s Blog Story and her Proven Resource! Why I Created the Sales Experts Channel to Be A Proven Resource: I launched The Sales Experts Channel in 2017 with this stated Mission: “ _.”. Is the Channel for You? That’s a lot of learning!
Sales and Marketing Management
JUNE 28, 2018
Let’s take a look at several ways you can make sure your sales teams are providing effective customer service in the internet age. Hold interactive workshops with a “there are no stupid questions” rule, emphasizing what’s exciting, fun, confusing, or special about what your team is selling. Let Knowledge and Excitement Lead.
Hubspot Sales
APRIL 8, 2020
And when they do gear up and venture forth, their efforts on that front are increasingly erring towards customer service activities. They're not excited about working inside, so they are happy to be distracted from telephone sales by customer service and administrative activities — meaning not a lot of selling actually gets done.
SugarCRM
APRIL 19, 2022
Not every customer service inquiry requires a call with a live representative. Consumers seek a customer self-service portal to answer the standard questions that keep their use of your products and services running smoothly. What is Customer Self-Service? Choose their preferred method of service.
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