Remove B2C Remove Channels Remove Customer Service Remove Promotion
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Does a B2B Business Need a Different CRM Than a B2C Business?

Sales Hacker

B2B vs B2C CRMs — let’s break it down. When launching JustReachOut, I created an enticing landing page with product information that helped promote it and convince people to prepay to use it. Now, there are many companies out there that target both B2C and B2B, like Amazon, Yelp, or OpenTable. Marketing vs. sales.

B2C 78
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How Younger Generations are Disrupting B2B Buying

Zoominfo

Brand advocates are people who already use your product or services and voice their love of your product on social media channels to help grow new customers. Social Media Influence Leveraging social media is today’s primary channel for interacting with younger buyers to create buzz about your products.

B2B 130
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What is customer satisfaction, and why is it important?

Apptivo

So, what should you do to retain your existing customers? Customer satisfaction and loyalty to your brand develop when companies consistently deliver on these four factors. Ongoing customer engagement initiatives. Effective post-purchase customer service. Why is customer satisfaction important?

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8 Ways to Effectively Present Your Brand’s Service Product to Website Visitors

Pipeliner

Let’s break down eight straightforward yet impactful strategies to effectively present your brand’s services to website visitors. Offer Interactive Channels Into Your Service Allowing potential clients to take a peek into your service is a great way to engage them right from the get-go.

Loyalty 52
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Where Will Sales Investments Pay off in 2022?

Sales Hacker

When a global social media platform wanted to measure how successful its holiday ad pricing promotion was, it needed to know whether customer service associates were promoting the relevant products to customers and if their doing so led to a boost in sales. The results? Revenue intelligence.

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How to Prep Your Business For Self-Service Buying

SugarCRM

Here’s the thing: customers today are flooded with ads, suggestions, emails, and other promotional materials like there’s no tomorrow in making a purchase decision. But, it’s equally important to provide ways to self-service buying, especially in the initial phases of the buying process. It clearly is.

B2C 26
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Six B2B content marketing best practices you need to start using today

Act!

Content marketing is useful for both B2C and B2B businesses. However, there are differences in the way B2B and B2C companies should implement content marketing strategies. This is because the basic needs of B2B and B2C buyers are different. You should also think about where you promote your content.

B2B 52