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3 Customer Service Secrets – True or False?

Mr. Inside Sales

When you have to call your cell phone company, do the following words describe your feelings? If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Answer: False.

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Three Customer Service Secrets—True or False?

Mr. Inside Sales

How would you rate your cell phone company’s customer service? Customer service basics are a part of all inside sales positions. Customer service basics are a part of all inside sales positions. True or False: It is hard to find and train good customer service reps.

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Inside Sales Jobs Role

The Digital Sales Institute

What does the future hold for the inside sales jobs role for a salesperson and will its job description come to mean anything more than facilitating a customer’s purchase. What will the inside sales jobs role look like in three-to-five years? The inside sales role will evolve in line with technology.

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Why CEOs Are Failing Account Based Sales Reps

No More Cold Calling

They don’t have the skills or tools for success in a Sales 3.0 Account based sales reps are the only feet on the street anymore. Much of the sales process has been shifted to inside sales, which requires different skills. Colleen has carried many a bag, and she’s managed sales teams. By Colleen Stanley.

Hiring 214
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The Ultimate Guide to a Career in Sales

Hubspot Sales

Sales seems like a fast-paced, hardball kind of career. But it's also about relationships, follow-through, communication, analytics, and patience. What's a typical sales career path? How do you get started in sales? Is the sales job market strong enough to support a career? Inside Sales Rep.

Hiring 108
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The 54 Sales Leaders You Should Get to Know in 2020

Crunchbase

This blog post was originally “The 25 Sales Leaders You should Get to Know in 2020.” Initially, the list criteria was based off of the total followers salespeople had on social media, and the level of engagement they had from the community. Newly added sales leaders you should follow (in alphabetical order by last name): 1.

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5 CRM tricks to help you put a smile on your customers' faces

Close.io

While CRM software adoption is certainly on the rise, with more than 47% of global businesses planning to increase spending on help desk and customer service software , there is a lot of room for improvement in the context of how CRM tools are utilized. Wrapping it up. Leverage it to show your customers that you care.