SugarCRM

DECEMBER 9, 2022

If you’re looking to open more customer service channels without breaking the bank, look no further! We want to help you give your customers the freedom to engage with you where, when, and how they want. Watch the first two minutes of the webinar below. The Future of Customer Service.

SugarCRM 26

SugarCRM Knowledge Base How To Customer Service 26

Cience

DECEMBER 1, 2020

Formulating the right customer retention strategies can help you keep the customers you have and reduce churn. These strategies include optimizing onboarding, quality customer service, using customer feedback, effective change management, and more. The CRM: A Key Customer Retention Tool. Knowledge Base.

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

BrainShark

NOVEMBER 9, 2022

With so many organizations shifting to a full-time remote workforce, live webinars and screen-sharing technology can be used so remote learners can complete the required sessions. An internal knowledge base. Who should use formal learning? Informal learning consists of: Microlearning. Just-in-time learning. Short-form content.

Fashion 62

Fashion Face-to-face Enterprise Enterprise 62

LeadBoxer

AUGUST 29, 2021

This could be something as simple as leading a free webinar or participating in a conference. This helps potential customers connect to the human side of your brand. After all, customers will spend most if not all of their time working with your sales and customer service teams. Give Talks About Your Field.

Webinar Metrics 52

Webinar Metrics Case Study Sales Qualified Lead Decision Maker 52

Allbound

SEPTEMBER 12, 2018

They provide partners with access to a partner community, an ongoing series of monthly training webinars, joint sales and marketing materials, and even subcontracting work to their highest-tier partners. Key Takeaway: Make it easy for partners to join your program, and they’ll be more likely to refer customers in return.

Commission 112

Commission Referrals Hubspot Marketo 112

Xactly

AUGUST 30, 2018

It can improve customer service, and increase overall sales volume. Sales managers can set a budget aside for learning materials such as books, podcasts and webinars, as well as for taking the sales team members for conferences and mentorship programs. Encourage Friendly Competition and Reward Winners.

Enterprise 40

Enterprise Enterprise Top of Funnel Compensation 40

SugarCRM

OCTOBER 19, 2023

Although the company mainly offers services and products to large enterprises, the focus falls on giving each interaction with customers and prospects a personal touch and a more humane face to the business. The Power of Sugar Serve Sugar Serve is an integrated customer service solution offered by SugarCRM.

Customer 29

Customer SugarCRM Customer Service Churn 29