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Insights on Outbound Conference in Atlanta

Pointclear

The entire day was spent talking about prospecting. movement harshly declare that proactive targeting and prospecting for new business is dead. These so-called experts proclaim that cold-calling is ineffective and pursuing prospects that aren’t coming to you is a waste of time. The more you prospect the luckier you get.”.

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Depend on Recurring Revenue? Here’s How to Contain Creation Costs

Braveheart Sales

An outside sales call costs $308, an inside sales call costs $50 [Source: PointClear]. Unfortunately, I have often seen, particularly in the security industry, that customer service personnel are slapped onto the phone untrained and then called inside salespersons. Source: com]. They are not one and the same.

Revenue 52
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Salespeople Must Accelerate Response or Fail

Pointclear

Halfway though the book, I rode along on a phone call with one of our senior sales representatives, with Steve Simons, a new prospect. The representative opened the call well, searched out the prospect’s needs, addressed concerns/objections nicely, switched to a quick live demonstration, developed rapport, and finally came to the next step.

Proposal 124
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Culture Always Wins: Closing the Cross-Cultural Sale

Pointclear

customer. “Of The Indian’s assumption is that good customer service requires an unqualified yes. That kind of connection requires that salespeople stand in the shoes of their foreign prospects. asks the U.S. Of course,” answers the Indian systems integrator. How to do this? Nothing is written down. Remember the group.

Closing 198
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What if CRM had not been invented?

Pointclear

What about customer service; current customers, new prospects? ii Wikipedia: Customer relationship management (CRM) as a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. What about your career; your company?

CRM 154
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"New Sales. Simplified." A Must-Read!

Pointclear

The Essential Handbook for Prospecting and New Business Development. And, the fact that it is focused on prospecting and new business development is timely. What the world needs now (in addition to love) is lots of prospecting and business development. Simplified.: And now for an overview of some of my favorite chapters….

Handbook 100
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PowerViews with Ginger Conlon: Trustability & Your Customer's Voice

Pointclear

Click to start video at this point —Asked about what companies are thinking and doing about satisfying their customers in 2012, Ginger notes the combination of the current economy and customers having social media megaphones means companies can’t hide from what customers are saying anymore.

Customer 145