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Emotions Are Your Customer Experience Reality

Increase Sales

According to Yu and Dean in 2001, they determined that “The impact of emotions is the best predictor of customer loyalty in the customer interaction process.”. Extensive customer service research by Rosenberg has shown customer behavior can be predicted by emotions. Your customers do not want to hear (point of connection) excuses.

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How to use the marketing flywheel method to supercharge your business

Nutshell

The flywheel model was first introduced in 2001, but it’s recently experienced a rebirth in the business world and inspired professionals everywhere to re-evaluate the classic sales and marketing funnel. Well, here’s another important term for you to memorize: the marketing flywheel. Are your efforts in this regard bearing fruit?

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Tips for Voicing Your Values When You’re Asked to Bend Morals

Pipeliner

This problem has existed as long as there have been communal workplaces, and it was studied between 2001 and 2002 in an Aspen Institute survey conducted on a group of MBA students. Locus of loyalty: “I know this isn’t quite fair to the customer but I don’t want to hurt my reports/team/boss/company.”

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SMS sales: How B2B sellers can close more deals with text messages

Nutshell

Then you can continue to use the strategy to boost customer loyalty once a prospect becomes a buyer. Here are a few SMS sales tools to check out: TextMagic: TextMagic has been in the bulk SMS service game since 2001, making them an experienced partner for all your SMS sales needs. Both of these sales channels still have their place!

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Alinean Named to Inc. 5000 - Fastest-Growing Private US Companies

The ROI Guy

For those of you who know Alinean, we founded the company in 2001 and are headquartered in Orlando, Florida. We would like to thank our loyal customers including HP, Microsoft, IBM, EMC, Dell, Intel, NetApp and 70+ other leading B2B solution providers for their continued loyalty and commitment to Alinean value selling solutions.

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How B2B Sales Teams Can Restore Their Pipelines in 2020

Hubspot Sales

Customer loyalty is more important than ever. For example, your organization could consider implementing a loyalty program to incentivize and reward your current customers for their commitment to your brand. The responses to this question alone can give you a high-level view of how your business is doing in terms of customer loyalty.

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