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Angry customer? Why that’s actually good news for you

Selling Essentials RapidLearning Center

Putting it into practice Let’s see how this method would work with, say, a customer who calls in sputtering mad because the software package you sold him keeps spitting out error messages. He raises his voice: “Your stupid software is broken again. His people are up in arms. Why hasn’t this been fixed yet?”

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Emissary Advisor Network: Meet Mike Connly

Emissary

After joining UnitedHealth Group in early 2004, Mike was named Chief Information Officer of UnitedHealth Technologies (UHT). In July 2008, Mike assumed the role of Chief Technology Officer, UnitedHealth Group IT.

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An Exciting DemandTools Announcement at Dreamforce 2021

Appbuddy

To combat this issue, CRMfusion launched DemandTools at Dreamforce 2004, which empowered users to deduplicate data in bulk and gave them more control over the management of their data and its quality. However, working in a shared space meant more opportunities for bad data to be entered into the system—sometimes more than once.

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The ROI of ROI

No More Cold Calling

In this month’s guest blog, Michael breaks the ROI process into simple, easy-to-follow steps. How about ERP or Project Management Software? Guest blogger, Michael Nick, explains where (and how) to use ROI in your sales process. I was recently introduced to Michael Nick. Listen and learn. What is the ROI on ROI anyway?

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Meet the Spiff Team: Chapter Six

The Spiff Blog

Connor Shlatz, Front-End Software Engineer. John knows too well the inefficiencies that come with using the awkward combination of Excel and screenshots from accounting platforms to explain commission payments, so when he learned about Spiff’s game-changing software he knew he had to join the team! Brandyn Bennet, Software Engineer.

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What is a CRM model?

Zendesk Sell

Yes, this can be confusing, but a CRM tool is software that’s designed to store and manage your customer data. Developed by Peppers and Rogers in 2004, the IDIC model is made up of four actions to strengthen personal relationships, from prospects to customers. This is where CRM software comes in. How it works: [ Source ].

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Celebrating a Double Decade of DemandTools

Appbuddy

They introduced HotShot Tools, which officially launched as DemandTools at Dreamforce 2004. They introduced the AppExchange at Dreamforce that year, which upgraded them from a software to a platform. That’s when CRMfusion appeared on the scene to combat the problem. The enlightenment.