Angry customer? Why that’s actually good news for you
Selling Essentials RapidLearning Center
JULY 25, 2023
Putting it into practice Let’s see how this method would work with, say, a customer who calls in sputtering mad because the software package you sold him keeps spitting out error messages. He raises his voice: “Your stupid software is broken again. His people are up in arms. Why hasn’t this been fixed yet?”
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