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Satisfaction Guaranteed

Pipeliner

To work the issue, let’s consider a B2C example that is familiar to us all. Imagine that in your travels last week you stayed at a chain hotel. Shaking your head, you quickly blow away the email, promising yourself that you’ll never stay in that hotel again. But it’s not the only element that determines client satisfaction.

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3 Things Your Prospects Aren’t Telling You

Shari Levitin

Meaning, the new frictionless experience of buying online, B2C, influences our expectations for all B2C and B2B transactions. I checked into my favorite hotel. If you’re selling retail or B2C, ask yourself how will my customer feel when they check in to the front desk, look around the showroom, and complete their purchase?

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With All the Change, It’s Still About the Client

Pipeliner

To understand how to convert this mindset into actions to take now, let’s ponder a B2C example. Think about one of those chain hotels where you stayed in the recent past. The hotel example clearly highlights one of the don’ts – the type of tone-deaf B2C mistake we’d never see in the large account world, right?

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Trust and the Rise of the Transparent Seller

Sales and Marketing Management

Like clockwork, this year’s results show sales once again in two of the bottom three positions, only trusted more than members of congress. Today, the world of sales is once again shifting under our feet. One 2015 Forrester article predicted that 95% of B2B sales jobs will be replaced by AI by 2020. .

Lead Rank 179
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15 Essential Sales Strategy for Hotel Teams

Hubspot Sales

This means hotels can generate significant revenue if they have a good strategy in place. In this post, we’re going to share 15 sales strategies for hotels to help you ensure your property stays fully booked for a big part of the year. But first, let’s look at the sales team's responsibilities. Seek feedback from guests.

Hotels 72
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How to Price Your Products and Services Appropriately (video)

Pipeliner

The current commercial environment has trained people to be discount junkies, searching for the lowest price in every available opportunity, both in B2C and B2B commerce. For example, let’s look at business hotels. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. Personalized Pricing.

Video 52
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Always Be Careful of Your Sales Message - Part 1

Increase Sales

Yesterday my husband and I heard another sales presentation by a very professional real estate broker. During his sales message, he misspoke a couple of times. Other times they are quite intentional because they presume the sales lead is not knowledgeable. I will be sharing these books in the future.