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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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How to Get Past the Gatekeeper, According to Sales Reps

Hubspot Sales

Sales development representatives and gatekeepers. If you're in sales, chances are you've encountered plenty of situations in which you're trying to reach a CEO or C-level executive to pitch your product or service. only to get stopped by a gatekeeper. How to Get Past the Gatekeeper When Cold Calling. Let's dive in.

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3 Critical Things You Need To Know About Today’s Gatekeeper

MTD Sales Training

If you still view gatekeepers as annoying, low-level, annoying pawns whose mission in life is to do nothing but waste your time, cost you money and make your life miserable, then I have news for you. Here are three important things you need to realize and keep in mind about today’s gatekeepers (GK). #1 1 – Today’s GK is Smart.

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To Get Past More Gatekeepers, Just Get In The Gate

MTD Sales Training

The Gatekeeper; that secretary, receptionist or otherwise, frontline person whose job, it seems, is to make your life as a professional sales person, miserable. Yes, a good gatekeeper (GK) can indeed cause havoc and prevent you from getting to the decision maker (DM). So to get past more gatekeepers, just get in the gate.

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B2B Prospecting: The 11 Best Methods You Should Be Leveraging

Hubspot Sales

Learn how to communicate with gatekeepers. When you have that insight behind you, you'll be in a much better position to have thoughtful, productive B2B prospecting conversations. Your ideal customer profile represents the type of business you're most interested in selling to. Learn how to communicate with gatekeepers.

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Hiring for Sales Ops? The 5 Job Descriptions You Need

Hubspot Sales

When you see a sales ops role with “administrator” in the title, you can expect the position to involve a lot of … well … administrative work. This role is usually an entry- or mid-level position that requires little to moderate experience (think 3+ years). This role serves as an administrator and gatekeeper for your sales team.

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Is Your Compensation Plan Evolving with the Company?

SBI Growth

You expect them to hunt new logos AND upsell existing customers. They are also your ad-hoc customer service team. Same Old Quota: Back in the day, just getting past the gatekeeper and into the corporate office required a lot of legwork. Most of your reps seem to lack the urgency and hustle of the competition.