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A Hopscotch Client Retention Strategy will not boost Client Success

Babette Ten Haken

Hire me to speak or conduct a workshop at your next corporate or association event. Babette Ten Haken is a STEM design thinker, Six Sigma Green Belt and Voice of the Customer facilitator, forged by her background in new product development, startups, market research and sales. What are your next steps? Today and Tomorrow.

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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

Instead, discover what is Possible when you take control of your customer retention scorecards. Engage me to speak or conduct an interactive workshop at your next corporate or association event. She is a member of SME, ASQ, SHRM and the National Speakers Association. Start moving one millimeter forward, today. Contact me.

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2 Ways We create Unforgettably Innovative Customer Experiences

Babette Ten Haken

Innovative customer experiences stand out from what customers are used to experiencing. Also, after the customer service rep, sales rep, engineer, field sales service rep, Quality professional departs, the customer asks themselves: “What just happened?”. Customers cannot get you out of their minds.

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3 Ways Your Value Added Customer Experience Efforts are not Valued

Babette Ten Haken

Isn’t it time to take a different approach to acquiring and, most of all, retaining valuable customers? Contact me today to discuss the speaking program and workshops which make the most sense for your organization, tomorrow. Engage me to speak or conduct an interactive workshop at your next corporate or association event.

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How Qualifying Customer Experience helps Us Quantify CX

Babette Ten Haken

Except that conducting surveys is a form of data science as well as market research. That is why qualifying customer experience – before you start collecting the CX data – becomes critical to whether you produce innovative insights or ho-hum garbage. She is a member of SME, ASQ, SHRM and the National Speakers Association.

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Why Business Decision Makers tune out Left Brain Thinkers

Babette Ten Haken

Discover how one of my Storytelling for STEM Professionals and Left Brain Thinkers keynotes and workshops can solidify, rather than segment, your organization. Her programs are forged from her background as a STEM professional in clinical research, new product development, market research and sales. Then contact me right here.

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3rd Quarter One Millimeter Mindset™ Zinger Blog Posts

Babette Ten Haken

Here are 8 zinger blog posts to catalyze your professional innovation, workforce engagement and customer success during Q4. Confusing Customer Service Delivery with Customer Experience Delivery? A Hopscotch Client Retention Strategy will not boost Customer Success. Social Communication is not permission to Sell.