Babette Ten Haken

DECEMBER 10, 2018

Collaborative Workplace Experiences create Better Customer Experiences. Confusing Customer Service Delivery with Customer Experience Delivery. 2 Ways We create unforgettably Innovative Customer Experiences. How a Customer Experience Culture leverages Collaboration. Enjoy this blog post? Right here, Today.

Ideal Customer Profile 64

Ideal Customer Profile SME Hiring Retention 64

Babette Ten Haken

JANUARY 7, 2019

The ones that reflect each customer’s reality and your role in their success? Engage me to speak or conduct a workshop at your next corporate or association event. Learn how to better serve your customers. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Catalyze your mindset and skill sets!

Ideal Customer Profile 79

Ideal Customer Profile Outsourcing Services Customer Retention 79

Babette Ten Haken

DECEMBER 27, 2018

My top 2018 Customer Experience blog post started off being a reflection of a topic near and dear to my heart. The subject of my keynotes and workshops on professional purpose and profitable workforce collaboration. Engage me to speak or conduct a workshop at your next corporate or association event. is available on Amazon.com.

Ideal Customer Profile 61

Ideal Customer Profile Customer SME Positioning 61

Babette Ten Haken

NOVEMBER 26, 2018

As Professionals of Worth, consider the value of my Speaking Programs and Workshops on customer retention. I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a workshop at your next corporate or association event. To learn more, contact me at this link.

Churn 80

Churn Retention Ideal Customer Profile Strategy 80

Babette Ten Haken

AUGUST 21, 2019

Engage me to present one of my Storytelling for STEM Professionals and Left Brain Thinkers speaking programs, workshops or moderated facilitation services. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Planning your next team, corporate or association meeting? Contact me here. .

Ideal Customer Profile 92

Ideal Customer Profile SME Industry Exact 92

Babette Ten Haken

DECEMBER 19, 2018

These 18 ways create a more effective customer retention strategy. Or a sales engineering professional, a customer service professional, or any other professional engaged in acquiring and retaining customers. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. This is super-secret stuff.

Retention 79

Retention Ideal Customer Profile Strategy Customer 79

Babette Ten Haken

MAY 2, 2018

Also, VoC – when done right – turns customer service conversations into insightful and mutually enjoyable works of art. When we qualify customer experience, we establish the situational context behind what eventually is quantified in CX surveys. She is a member of SME, ASQ, SHRM and the National Speakers Association.

Customer 59

Customer Survey SME Social Media 59

Babette Ten Haken

SEPTEMBER 27, 2018

Here are 8 zinger blog posts to catalyze your professional innovation, workforce engagement and customer success during Q4. Confusing Customer Service Delivery with Customer Experience Delivery? A Hopscotch Client Retention Strategy will not boost Customer Success. Social Communication is not permission to Sell.

Ideal Customer Profile 71

Ideal Customer Profile Retention SME Hiring 71

Babette Ten Haken

APRIL 8, 2019

Discover how one of my Storytelling for STEM Professionals and Left Brain Thinkers keynotes and workshops can solidify, rather than segment, your organization. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Then contact me right here. Because your employees, and what they “do,” is absolutely fascinating!

Decision Maker 101

Decision Maker SME Ideal Customer Profile Engineering 101

Babette Ten Haken

NOVEMBER 12, 2018

I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a workshop at your next corporate or association event. Her One Millimeter Mindset speaking and consulting programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention.

Ideal Customer Profile 89

Ideal Customer Profile Retention SME Compensation 89

Babette Ten Haken

JUNE 20, 2019

Engage me to present one of my Storytelling for STEM Professionals and Left Brain Thinkers speaking programs, workshops or moderated facilitation services. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Take the next steps, below. Planning your next team, corporate or association meeting?

Ideal Customer Profile 87

Ideal Customer Profile SME Retention Discount 87

Babette Ten Haken

JULY 2, 2018

Engage me to speak or conduct an interactive workshop at your next corporate or association event. Babette’s One Millimeter Mindset Workshops and Speaking programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. What are you waiting for? Contact me.

SME 53

SME Retention Motivation Meeting 53

Babette Ten Haken

DECEMBER 12, 2018

I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a workshop at your next corporate or association event. Her One Millimeter Mindset speaking and consulting programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention.

Retention 61

Retention Ideal Customer Profile Customer SME 61

Babette Ten Haken

JUNE 3, 2019

Babette Ten Haken’s One Millimeter Mindset® Storytelling Speaking Programs, Workshops and Facilitation Services leverage storytelling for STEM professionals and left brain thinkers to catalyze employee and customer success and retention. Babette is a member of SME, ASQ, SHRM and the National Speakers Association.

Decision Maker 82

Decision Maker SME Ideal Customer Profile Margin 82

Babette Ten Haken

NOVEMBER 21, 2018

I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a workshop at your next corporate or association event. Her One Millimeter Mindset speaking and consulting programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention.

Ideal Customer Profile 85

Ideal Customer Profile Strategy Customer SME 85

Babette Ten Haken

DECEMBER 13, 2018

I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a workshop at your next corporate or association event. Her One Millimeter Mindset speaking and consulting programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention.

SME 69

SME Retention Ideal Customer Profile Hiring 69

Babette Ten Haken

AUGUST 29, 2018

Interested in learning more about how to get ahead of experience conflicts and increase the value delivered to new and existing customers? Contact me about my workshops and speaking programs , tailored to your organization’s needs. Engage me to speak or conduct an interactive workshop at your next corporate or association event.

Retention 62

Retention Strategy Customer SME 62

Babette Ten Haken

NOVEMBER 19, 2018

I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a customer retention workshop at your next corporate or association event. She is a member of SME, ASQ, SHRM and the National Speakers Association. Subscribe to my blog. Never miss another insightful post.

Retention 83

Retention Ideal Customer Profile Customer SME 83

Babette Ten Haken

JUNE 21, 2018

I have a great Workshop and Speaking Program called Overcoming Professional Intimidation and Us versus Them Mindset. ” Or, consider the administrators, customer service reps and loading dock workers who continuously are asked: “Hey, can you do this for me?” And there you have it. Contact me.

SME 53

SME Margin Retention Travel 53

Babette Ten Haken

MARCH 6, 2019

Engage me to deliver one of my speaking programs or workshops for a refreshing change from the same-old stuff. Gain clarity, focus and tactics to better serve yourself, so you can better serve your customers. She is a member of SME, ASQ, SHRM and the National Speakers Association. Catalyze your mindset and skill sets!

Ideal Customer Profile 72

Ideal Customer Profile Churn SME Loyalty 72

Babette Ten Haken

NOVEMBER 1, 2018

Consider the quality of workforce engagement experiences, let alone external customer experiences, in this type of non-collaborative, segmented model. Better yet, ask your current customers. Interested in my keynote and workshop on How a Collaborative Workforce owns Business Growth for your next association or organization meeting?

Revenue 85

Revenue Retention SME Ideal Customer Profile 85

Babette Ten Haken

JUNE 4, 2018

Wrestling with increased employee, customer or association membership churn and searching for innovative strategies to get unstuck? Babette Ten Haken’s Workshops and Speaking Programs are provocative, enlightening and strategic. Engage me to speak or conduct an interactive workshop at your next corporate or association event.

SME 58

SME Churn Face-to-face Engineering 58

Babette Ten Haken

AUGUST 22, 2018

Providing compelling speaking programs and workshops focused on professional innovation, workforce engagement and customer success for customer retention. Often, realizing the impact of their own self bias on their professional development gives audiences and workshop participants reason for Pause. Contact me.

Customer 59

Customer Epiphany Retention SME 59

Babette Ten Haken

DECEMBER 20, 2018

Hire me to speak or conduct a workshop at your next corporate or association event to catalyze your mindset and skill sets. Book an appointment with me to better serve your customers. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Subscribe to my blog. is available on Amazon.com.

Ideal Customer Profile 87

Ideal Customer Profile SME Hiring Face-to-face 87

Babette Ten Haken

JULY 11, 2018

Looking for a dynamic speaker for a breakout session workshop or keynote at your next event? Engage me to speak or conduct an interactive workshop at your next corporate or association event. She is a member of SME, ASQ, SHRM and the National Speakers Association. Or, your department is. Contact me. is available on Amazon.

Strategy 61

Strategy SME Face-to-face Account 61

Babette Ten Haken

AUGUST 2, 2018

Engage me to speak or conduct an interactive workshop at your next corporate or association event. She is a member of SME, ASQ, SHRM and the National Speakers Association. The post To discover the Customer Experience Gap think Laterally appeared first on Babette Ten Haken. Start moving one millimeter forward, today.

Customer 55

Customer Survey SME Retention 55

Babette Ten Haken

FEBRUARY 21, 2019

Engage me to deliver one of my speaking programs or workshops for a refreshing change from the same-old stuff. She is a member of SME, ASQ, SHRM and the National Speakers Association. Planning your next corporate or association meeting? Catalyze your mindset and skill sets! Her playbook of communication hacks, Do YOU Mean Business?

Ideal Customer Profile 64

Ideal Customer Profile Retention SME Referrals 64

Babette Ten Haken

SEPTEMBER 6, 2018

Isn’t it time to put my speaking programs and workshops into play, real-time, in your organization? Your customers will thank you. Engage me to speak or conduct an interactive workshop at your next corporate or association event. She is a member of SME, ASQ, SHRM and the National Speakers Association.

Retention 61

Retention Customer Hiring SME 61

Babette Ten Haken

NOVEMBER 14, 2018

That is where our value to our customers resides. To learn more about my programs on collaborative customer retention, contact me Today. Hire me to speak or conduct a workshop at your next corporate or association event. She is a member of SME, ASQ, SHRM and the National Speakers Association. Who are your “someones”?

Ideal Customer Profile 64

Ideal Customer Profile Customer Retention SME 64

Babette Ten Haken

DECEMBER 5, 2018

Hire me to speak or conduct a workshop at your next corporate or association event to catalyze your mindset and skill sets. Book an appointment with me to better serve your customers. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. And take your next steps forward, beyond what is Risky, Today.

SME 70

SME Ideal Customer Profile Hiring Retention 70

Babette Ten Haken

DECEMBER 31, 2018

Engage me to speak or conduct a workshop at your next corporate or association event. Learn how to better serve your customers. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Wishing you all a Happy, Healthy, Joyous, Innovative, Extraordinary and – most of all – Peaceful New Year.

SME 74

SME Ideal Customer Profile Compensation Networking 74

Babette Ten Haken

AUGUST 16, 2018

My Defining Voice keynote expands into workshops and coaching programs focused on professional innovation. Engage me to speak or conduct an interactive workshop at your next corporate or association event. She is a member of SME, ASQ, SHRM and the National Speakers Association. To learn more, click here. Contact me.

Engineering 55

Engineering Automotive SME Retention 55

Babette Ten Haken

NOVEMBER 28, 2018

Move one millimeter beyond where you are Today, to discover where you need to be, Tomorrow and in the Future to best serve your customers, and each other. Hire me to speak or conduct a workshop at your next corporate or association event to catalyze your mindset and skill sets. Subscribe to my blog. is available on Amazon.com.

Retention 66

Retention Ideal Customer Profile Hiring Customer 66

Babette Ten Haken

DECEMBER 6, 2018

The type of stories which drive customer acquisition and sustain and retain customer relationships? Hire me to speak or conduct a workshop at your next corporate or association event to catalyze your storytelling mindset and skill sets. Babette is a member of SME, ASQ, SHRM and the National Speakers Association.

Ideal Customer Profile 73

Ideal Customer Profile Outsourcing Services SME Hiring 73

Babette Ten Haken

DECEMBER 26, 2018

That type of story helps acquire a new generation of customers and preserves the legacy of your existing customers. The type of stories that acquire and retain customers. Hire me to speak or conduct a workshop at your next corporate or association event. . Learn how to better serve your customers.

Ideal Customer Profile 64

Ideal Customer Profile Customer SME Scale 64

Babette Ten Haken

AUGUST 13, 2018

Consider one of my professional speaking programs and workshops to determine the professional value of finding your professional Zen. Your customers will totally appreciate the change in your approach. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Contact me.

Customer 53

Customer SME Retention Quota 53

Babette Ten Haken

OCTOBER 25, 2018

I will be honored to customize my keynotes and workshops to your next event theme. Take the next steps here: Hire me to speak or conduct a workshop at your next corporate or association event. She is a member of SME, ASQ, SHRM and the National Speakers Association. Contact me. Subscribe to my blog. Image source: Fotolia.

Quota 56

Quota Ideal Customer Profile SME Hiring 56