article thumbnail

Leadership vs. Management with Charles Bernard

criteria for success

He founded Criteria for Success back in 2004, and has since trained thousands of CEOs, Sales Managers, and Salespeople on the art of business, relationships, growing revenue, and overcoming challenges. In this episode, Charles and I cover: Thinking from a buyer's experience and perspective. Sign up today! The nuances of leadership.

article thumbnail

Angry customer? Why that’s actually good news for you

Selling Essentials RapidLearning Center

The researchers surveyed 198 buyers to explore what happens when customers get angry, and found something surprising and potentially very useful for sales and customer service professionals: Customers will let you know they’re angry when they “believe they can potentially alter and/or seek a remedy for a negative event.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The ROI of ROI

No More Cold Calling

This rubbish comes from people looking for headlines or who really don’t understand the concept of client relationships and how sales tools can help identify issues and monetize value. Economic-impact tools help sales professionals gather qualifying data. Which economic-impact tools have you used, and what results did you get?

ROI 235
article thumbnail

20 Clutch Sales Prospecting Tools for 2022

Crunchbase

There’s no shortage of paid and free sales prospecting tools on the market these days, all touting time-saving features. But who of today’s busy sales professionals has the time to vet hundreds of lead generation and sales prospecting tools, let alone road test them to find the best fit? Search less. Close more.

article thumbnail

Stop Guessing. There’s a Way to Guide Selling

InsideSales.com

Today, B2B buyers are completely digital. Start doing what buyers do intuitively: guide actions with provable recommendations and automation. They deliberately craft experiences for us that are buyer-centric (us-centric). No buyer insights >> lose time researching. They do their own research. Stop guessing.

article thumbnail

Setting the Right Value Proposition

The Brooks Group

In fact, our founder, Bill Brooks, wrote in his 2004 book, “Sales Techniques,” that sales professionals who focus on the motivators for the decision, rather than the raw needs, achieve a sale that is 11 percent higher than those who don’t. Here at The Brooks Group, we wrote the book on value selling – literally. DOWNLOAD NOW.

Hiring 52
article thumbnail

Stop Guessing. There’s a Way to Guide Selling

InsideSales.com

Today, B2B buyers are completely digital. Start doing what buyers do intuitively: guide actions with provable recommendations and automation. They deliberately craft experiences for us that are buyer-centric (us-centric). No buyer insights >> lose time researching. They do their own research. Stop guessing.