Does a B2B Business Need a Different CRM Than a B2C Business?
Sales Hacker
JUNE 3, 2021
B2B vs B2C CRMs — let’s break it down. What I needed was a B2B CRM software that allowed me to collect information about the prospect; qualify them based on their company and role; and send follow-ups to upsell them. Now, there are many companies out there that target both B2C and B2B, like Amazon, Yelp, or OpenTable.
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