Babette Ten Haken

FEBRUARY 6, 2019

A workforce profitability strategy is more than a hiring strategy focused on preventing employee churn. Instead of churn prevention as the objective, employee co-investment in business growth becomes the goal. How are you communicating to employees that they are part of something bigger than themselves?

Hiring 82

Hiring Strategy Churn Scale 82

Babette Ten Haken

FEBRUARY 27, 2019

At least, that is what your sales team tells you. Except that new customer acquisition is, well, flat or nonexistent. And cash flow appears to be flowing, which means that customers are paying invoices on time. Business growth status quo happens. Or, are they? After all, your business has a pipeline full of repeat business.

Hiring 79

Hiring Ideal Customer Profile SME Scale 79

Babette Ten Haken

JANUARY 2, 2019

A solid workforce profitability strategy ultimately retains customers. Does your organization or association even consider the value of this strategy? I didn’t think so. At least not yet.

Ideal Customer Profile 78

Ideal Customer Profile Customer Hiring SME 78

Babette Ten Haken

MARCH 7, 2019

Do you retain employees as a critical part of your customer retention strategy? I recall a bunch of client conversations I had as a sales newbie. Or, are your (especially) front line employees considered to be disposable? Easily-replaced commodities in a numbers game?

Ideal Customer Profile 69

Ideal Customer Profile Customer Hiring Churn 69

Babette Ten Haken

FEBRUARY 7, 2019

Are you part of a workforce where the emphasis is performing functionally, but not purposefully? Then, consider the cost of your employer’s business model and hiring strategy on not only your professional role driving workplace profitability. But also, your employee experience.

Hiring 63

Hiring Lead Rank Ideal Customer Profile Segment 63

Babette Ten Haken

JANUARY 28, 2019

Now, those of you on the sales, marketing and even HR side of the table may feel you get a free pass out of this conversation. If your colleagues and clients gave you a soft skills scorecard, how would they rate you? Typical hiring processes favor an extroverted “people person” who finds it easy to converse. With just about anyone.

Ideal Customer Profile 82

Ideal Customer Profile Decision Maker Engineering Hiring 82

Babette Ten Haken

JANUARY 31, 2019

What happens to employee experience when they are not entirely incorrect? When employees propose solutions, modifications to processes or requests for increased budgets? Is there stakeholder pushback or are employees encouraged to be more curious and inquisitive?

Proposal 70

Proposal Retention Ideal Customer Profile Engineering 70

Babette Ten Haken

FEBRUARY 11, 2019

A bright shiny client retention strategy treats existing clients like the solidly and brightly shining golden treasure they are. Instead of glittering baubles of uncertain worth. Consider that the success of existing clients is the key for your business growth strategy.

Retention 16

Retention Ideal Customer Profile Strategy Lead Rank 16

Babette Ten Haken

FEBRUARY 14, 2019

Or, you achieve positive internal customer experiences which leave everyone feeling good, but not quite as profitably collaborative as intended. Profitable collaboration outcomes continue to be elusive to organizations and associations. Often, there is an either-or choice to be made.

Positioning 13

Positioning Ideal Customer Profile Guidelines Face-to-face 13

Sales Hacker

OCTOBER 7, 2021

What is your best piece of career advice for women in sales? The deposits that you make into your relationship bank accounts yield massive returns over time. What would you tell a woman just starting a career in sales? You will continually be stretched as you grow in your sales career. Build authentic relationships.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130

LeadFuze

AUGUST 5, 2021

Blogger Blurb: Practically a million sales pros and many others. This huge blog site yields contributions on a massive list of topics including Sales, Marketing, Customer service, IT and Small Business. 3 Sales Trends to Watch in 2018. Sales Technology Blog (Smart Selling Tools). Salesforce Blog.

Top of Funnel 98

Top of Funnel Hiring Lead Rank Retail 98