COVID-19 churn prevention: Your customers are cutting costs. Don't just let them cancel.
Close.io
APRIL 8, 2020
First, it’s important to remember that you can’t stop every customer from canceling your service or software. But remember this: Just because your customers haven’t reached out to you yet, doesn’t mean you’re not on their list of things to cancel. Or, maybe you can do a customer webinar. Give them the option to pause.
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