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26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. The CRM: A Key Customer Retention Tool. Your CRM stores all data about your customers. Optimize your CRM to personalize interactions. What Is Customer Retention?

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The Perils of Piecemeal

Cincom Smart Selling

Warning: Piecemeal IT solutions—like configure, price, quote (CPQ) ; customer relationship management (CRM); or other front-office technologies—could be hazardous to your business. Smart companies don’t have software initiatives; they have business initiatives that drive software purchases. How smart are you?

Scale 48
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Get It Together! Marketing and Sales Collaboration That WORKS

The Pipeline

Instead of finding a positive solution to honor the common goal of growing the company, the two teams debate who is right. Smart companies today realize the problems of communication breakdown between sales and marketing teams. To succeed in business today, your company must bridge the gap between sales and marketing.

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Smart Selling Visions: Up-Close with Top Revenue Leader Brian Leach, CEO of @unboxedtech

SBI

This will let our clients connect their training, CRM data, sales performance, and sales execution in one seamless dashboard. Brian: Smart companies invest a lot of money in their CRM systems, which are great for storing data.

Up-Sell 50
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Customers From Hell – Top 4 Tips for Handling

Klozers

The recent increase in the number of Online Reputation Management companies validates this, however smart companies have learned some simple strategies and techniques on how to deal with the Customers From Hell, and try to catch them before the problem escalates, let alone they post anything negative online.

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Four Manufacturing Trends Driving Sales

SugarCRM

The growing use of remote data sensors – or smart sensors – to enhance the capabilities of existing equipment is a great example of how smart companies are applying IoT technology at minimal cost. Book a free demo with our team and find out how to leverage CRM technology and unlock your business’ potential.

Trends 20
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The 8 Components Of A Best-In-Class Sales Management Process

The Brooks Group

Smart companies are looking for great salespeople even when they feel they don’t need more salespeople. New salespeople need to understand the culture as it is defined by the norms, values and expectations of your company. Practical outcomes such as quota, contacts, CRM compliance, etc. Heard of ABC (Always Be Closing?).

Hiring 40