Customer Service, Follow-up, Prospecting and Selling Skills

Incremental Sales and the Art of Following Up

The Sales Hunter

FEBRUARY 12, 2013

After the customer has placed their order and everything is set in motion, you should reach back out to the customer and follow-up with them first to give them a status update, and second to explore for more sales. You’re a salesperson and you sell software systems. Let me give you an example.

Follow-up

Follow-up Up-Sell Motivation Software

To Become A Master Salesperson, Master NON Selling Skills.

Jeffrey Gitomer

AUGUST 23, 2011

To Become A Master Salesperson, Master NON Selling Skills. Tweet Share Everyone talks about “how to sell” Not me. ” Most salespeople are taught some “system” of selling. They concentrate on the system and not the prospect. What is selling about? Online Training. Hire Jeffrey.

Selling Skills

Selling Skills Hiring Social Media Lead Rank

VIDEO SALES TIP: The Power of Follow-Up Questions in Closing a Sale

The Sales Hunter

NOVEMBER 24, 2012

Now let’s talk about the power of follow-up questions. If you want to move your sales call toward a close and toward more profit, then you need to be using follow-up questions correctly. As I have already shared, questions are key in a sales call…remember what I shared about short questions ?

Follow-up

Follow-up Video Closing Motivation

Help Your Customers Achieve What Seems Unreachable

The Sales Hunter

MAY 8, 2013

I’m always fascinated when I talk to salespeople who are so intently focused on their product or service that they lose sight of what the product or service actually means to the customer. This goes way beyond “benefits” of what you sell. What does your customer truly want?

Customer

Customer B2C Customer Service Selling Skills

11.5 Ways To Win Prospects And Contacts At A Networking Event.

Jeffrey Gitomer

OCTOBER 19, 2011

Ways To Win Prospects And Contacts At A Networking Event. ways to win prospects and contacts at a networking event: 1. Write the commitment made on the back of your card — the one that you give the prospect. Follow up less than twenty-four hours after the event to confirm the commitment. Customer Loyalty.

Networking

Networking Hiring Prospecting Social Media

Securing Repeat Sales from Existing Customers with 2/2/2

The Sales Hunter

APRIL 30, 2013

Think 2 days, 2 weeks and 2 months as your rule for following up. Each contact you make is designed to help you move from thanking the customer for their business to securing more business. You also want to begin building more on needs the customer might have. Use this call as the basis to determine your next steps.

Customer

Customer Cold Calling Customer Service Consultative Selling

Keeping the Sale Alive with Email After the Sales Call

The Sales Hunter

AUGUST 22, 2013

Treat email as one of the tools you have to communicate with a prospect/customer. While email isn’t an exclusive tool, it is a great tool to follow up with a prospect after you’ve met them. Don’t use it as a data dump that winds up doing nothing but turning off the prospect.

Selling Skills

Selling Skills Motivation Customer Service Follow-up

7 Sales Prospecting Ideas That Work | Sales Motivation and Sales.

The Sales Hunter

FEBRUARY 27, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. 7 Sales Prospecting Ideas That Work. Here’s a list of 7 sales prospecting ideas you can use right now: 1. Give away prospects to others. You heard me — give away prospects. prospecting.

Motivation

Motivation Prospecting Hiring Ideal Customer Profile

The Next Question You Ask is the Most Important One

The Sales Hunter

JULY 11, 2013

I’m a firm believer in having questions to ask a customer or prospect. What I mean by this is to be asking follow-up questions on what the customer shares with you. If you strengthen your skills in using follow-up questions, in time you get to the information you want.

Cold Calling

Cold Calling Consultative Selling Follow-up Selling Skills

Sales Prospecting Using the Informed Calling Method

The Sales Hunter

JANUARY 11, 2013

I have been talking about the informed calling method and why it is so important to your prospecting plan. When you’re using the informed calling method to prospect, be sure the information you’re sharing with the prospect is what they will find of value. Nothing conveys listening better than a follow-up question.

Prospecting

Prospecting Follow-up Objections Motivation

January is "Prospecting for Sales Month" | Sales Motivation and.

The Sales Hunter

JANUARY 6, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. January is “Prospecting for Sales Month” Jan 06, 2012. I bet you didn’t know January is “Prospecting for Sales Month.” No, this means actively calling on prospects. Client List.

Motivation

Motivation Prospecting Hiring Ideal Customer Profile

Why You Should Prospect During the Holidays | Sales Motivation.

The Sales Hunter

NOVEMBER 26, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Why You Should Prospect During the Holidays. Yes, you can do sales prospecting during the holidays. Step one when prospecting is to tap into your referral list. Client List. Testimonials. FREE Resources.

Motivation

Motivation Prospecting Ideal Customer Profile Hiring

4 Easy Steps to Better Prospecting | Sales Motivation and Sales.

The Sales Hunter

DECEMBER 30, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. 4 Easy Steps to Better Prospecting. Do you want 4 easy steps for prospecting that yields the kind of results that you don’t just want, but you need? Identify the prospect. Identify the prospect.

Motivation

Motivation Prospecting Hiring Ideal Customer Profile

Sales Leadership: 9 Things the CEO MUST Know When Making a Sales Call with a Salesperson

The Sales Hunter

JULY 12, 2013

When you follow-up, it shows that you take your involvement seriously and you value the role the sales team plays in the success of the company. Send a follow-up note to the customer and copy the salesperson. Recap with the salesperson’s boss what you saw, what you learned, and any necessary next steps.

Sales Leadership

Sales Leadership Cold Calling Consultative Selling Motivation

5 Secrets to Get Better Prospecting Leads | Sales Motivation and.

The Sales Hunter

JANUARY 3, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. 5 Secrets to Get Better Prospecting Leads. There are 5 secrets used by top-performing salespeople to get better prospecting leads. The reason these are great prospects is simple. Client List. Testimonials.

Motivation

Motivation Leads Marketing Qualified Lead Prospecting

Major Accounts vs. Sales Prospecting: Where to Spend Your Time?

The Sales Hunter

JANUARY 3, 2013

Salespeople tend to believe they need to spend more time with major accounts, while Marketing will always argue more time should be spent prospecting. ” Salespeople love to spend time with major accounts, because I believe they would rather do that with their time instead of sales prospecting. ” Sales Motivation Blog.

Account

Account Prospecting Guidelines Compensation

Debunking the Myth of "Inside Sales" | Sales Motivation and Sales.

The Sales Hunter

JANUARY 25, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. What this means is the salesperson has to be far more prepared to follow-up with the customer via email, telephone, mail, etc. When following up with a prospect, it is imperative for two things to occur.

Inside Sales

Inside Sales Motivation Hiring Ideal Customer Profile

How Personal Information Leads To A Relationship (And To Sales.

Jeffrey Gitomer

MAY 18, 2011

Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. What do you know about what impacts your best customers and prospects? Information that provides insight. Latest Gitomer Tweets.

Hiring

Hiring Lead Rank Lead Scoring Leads

What are the biggest mistakes salespeople make? | Sales Training.

Jeffrey Gitomer

SEPTEMBER 7, 2011

People not showing up for work. Major clue: If you are relying on other people to help make your sale, then you are completely responsible to follow up with them in advance to make certain that they have done their part. Trying to sell instead of getting people to buy. People not keeping their promises. ” WOW!

Hiring

Hiring Training Social Media Follow-up

5 Deadly Sins People Make When Networking | Sales Motivation.

The Sales Hunter

FEBRUARY 16, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Sure, it’s great to catch up with people you know but may not have seen for awhile, but let’s get real — that’s not networking. Split up, go your own way. customer service.

Networking

Networking Motivation Hiring Ideal Customer Profile

Relationships and Referrals | Top Sales Trainer | Best Sales Trainer.

Jeffrey Gitomer

FEBRUARY 18, 2011

Most sales people stop at the end of the selling process. They go through the same old crapola, of prospect , the point, present, close, follow-up! There is no time like the present to change things up in 2012 to ensure its better than 2011! The question is who values you and your knowledge? The answer is nobody.

Referrals

Referrals Hiring Social Media Loyalty

5 of the BEST Sales Tips Ever | Sales Motivation and Sales Training

The Sales Hunter

DECEMBER 6, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. On the contrary, it means you’re going to be ready to close using several different techniques based on what the customer tells you. Have a dedicated time set aside either daily or weekly to do your prospecting.

Motivation

Motivation Training Hiring Ideal Customer Profile

7 Things Salespeople Should NOT do in 2012 | Sales Motivation.

The Sales Hunter

DECEMBER 27, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Spend all day figuring out who you should prospect. Spend as much time in the office, especially in the morning catching up on everyone’s personal life and making sure you have the latest updates on rumors.

Motivation

Motivation Ideal Customer Profile Hiring Negotiation

8 Things You Have in Common with Aaron Rodgers and Tom Brady.

The Sales Hunter

NOVEMBER 25, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. You spend far more time preparing than you actually do selling or playing a game. You can’t do your job without knowing something about your prospect or a scouting report. customer service.

Ideal Customer Profile

Ideal Customer Profile Face-to-face Negotiation Hiring

10 Sales Motivation Quotes to Get You Going! | Sales Motivation and.

The Sales Hunter

MARCH 2, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Over the years, I’ve come up with a number of sales motivation quotes. Our customers don’t care about our problems, they care about their problems. Customers are buying confidence. prospecting.

Motivation

Motivation Hiring Ideal Customer Profile Negotiation

Top 5 Sales Motivation Tips | Sales Motivation and Sales Training

The Sales Hunter

DECEMBER 2, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. It will only set you up for failure. Instead, when you have a call that goes bad, pick up the phone and call one of your favorite customers and let them pick you up. customer service.

Motivation

Motivation Training Hiring Ideal Customer Profile

The Best Way to Improve Your Negotiation Skills | Sales Motivation.

The Sales Hunter

MARCH 1, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. The Best Way to Improve Your Negotiation Skills. If you want to know the best way to improve your negotiation skills, then invest more time in improving your selling skills. customer service.

Negotiation

Negotiation Motivation Ideal Customer Profile Hiring

Top 21 Sales Training Programs and Techniques to Boost Team Performance in 2022

Highspot

JANUARY 19, 2022

Sales training is the process of developing and fine-tuning the skills of sales professionals and managers by increasing their understanding of their buyers, modernizing their approach to the sales process, and equipping them with strategies, techniques, and technology that top performers use to achieve sales success. or a 353% ROI.

Training

Training Lead Rank Hiring Course

Are Your Customers Buying You or Your Products?

The Sales Hunter

NOVEMBER 1, 2012

The problem was he thought he was so successful because of his selling skills and the way he could quickly size up a customer and close the deal. I’ll argue his “expertise” was holding him back from selling more. Ask customers why they buy from you.

Customer

Customer Selling Skills Motivation Up-Sell

Book Review: The Challenger Sale | Sales Motivation and Sales.

The Sales Hunter

JANUARY 5, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. More importantly, they blow up several of the myths most people have come to believe regarding sales. customer service. high profit selling. prospecting. selling a price increase.

Motivation

Motivation Hiring Ideal Customer Profile Negotiation

The Secret to LinkedIn that You May Be Missing | Sales Motivation.

The Sales Hunter

NOVEMBER 19, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Here are a few things to keep in mind regarding using LinkedIn as a tool to reach senior level people: Senior level people will follow you long before they will let you know they’ve been following you.

LinkedIn Motivation Ideal Customer Profile Hiring

How to Generate New Leads? Try This! | Sales Motivation and Sales.

The Sales Hunter

FEBRUARY 20, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. For many salespeople, if they had to wait for marketing to generate leads, they would wind up suffering a slow death. Related posts: 5 Secrets to Get Better Prospecting Leads. customer service.

Motivation

Motivation Leads Marketing Qualified Lead Ideal Customer Profile

18 Phone Sales Skills Tips You Can Use Right Now | Sales.

The Sales Hunter

DECEMBER 3, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. If the phone call is important, stand up when you make it. Never be the first person to hang-up the telephone. Don’t be distracted by email or other items popping up on your computer while you’re making a call.

Negotiation

Negotiation Hiring Ideal Customer Profile Face-to-face

Sales Amateur or Sales Professional? What are You? | Sales.

The Sales Hunter

FEBRUARY 13, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Manipulative questions are designed to “set up” the prospect. Example: “ _ (prospect’s name) when you last reviewed your need for _(your service/goods), what did you find?”

Hiring

Hiring Ideal Customer Profile Negotiation Facebook

The 17 Essential Skills Every Salesperson Needs to Succeed

Highspot

JULY 6, 2023

The Changing Landscape of Sales Skills Sellers are experiencing a pivotal shift in when, how, and why prospects need them. Customers now approach salespeople with substantial product knowledge, altering the sales cycle’s dynamics. Now, let’s explore each category to understand these important sales skills.

Face-to-face

Face-to-face Negotiation Sales Methodology ROI

Winning the Sales Battle: Overcoming the "Failure to Impact.

The Sales Hunter

NOVEMBER 14, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Next year’s sales prospects look even tougher. You develop a plan to do one or more of the following: Develop a new selling skills program. customer service. high profit selling.

Hiring

Hiring Remedy Ideal Customer Profile Negotiation

4 Ways to Close More Sales By Changing Your Sales Process.

The Sales Hunter

DECEMBER 8, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. After 2 weeks, add up the time spent on various activities. Stop spending on time on people who you think are prospects but are nothing more than suspects. customer service. high profit selling.

Sales Process

Sales Process Closing Hiring Ideal Customer Profile

Caution: Beware of Salespeople Posing as Salespeople

The Sales Hunter

DECEMBER 20, 2012

Things like expense reports, following up on paperwork, providing status updates, etc. I understand that, but let’s get real — checking sports websites to see how your team is doing instead of picking up the phone and calling a customer is a whole lot less productive.

Sports

Sports Customer Service Call-back Motivation

7 Tips for Implementing a Customer-Centric Strategy

The Brooks Group

JULY 11, 2018

The customer journey from start to finish should be designed so that all sales activities and communication are aimed at helping the customer achieve short and long-term success. Implementing a customer-centric approach to selling sounds simple, yet most companies fail to accomplish it. Believe in It.

Strategy

Strategy Customer Loyalty Customer Service

Put Your Hands Up and Step Slowly Away From the Computer.

The Sales Hunter

DECEMBER 10, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Put Your Hands Up and Step Slowly Away From the Computer. Maybe it’s time someone comes to you to tells you to put your hands up and step away from the computer. Client List. Testimonials. FREE Resources.

Ideal Customer Profile

Ideal Customer Profile Negotiation Facebook Hiring

Stage Fright: Don't Let It Kill Your Presentation | Sales Motivation.

The Sales Hunter

JANUARY 9, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. We have all seen it happen to other people, and you need to learn what to do if it happens to you: Pause, look at your notes or outline and try to pick up again where you left off, or move on to your next thought.

Motivation

Motivation Ideal Customer Profile Negotiation Hiring

#1 Way Salespeople Destroy Profit | Sales Motivation and Sales.

The Sales Hunter

JANUARY 20, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. I don’t believe it’s a lack of closing, prospecting or any other skill that most salespeople would say is the #1 way they are hurting themselves and their company. Did the customer wind up buying?

Motivation

Motivation Hiring Ideal Customer Profile Discount

Why Higher Profits Keep Alluding You | Sales Motivation and Sales.

The Sales Hunter

FEBRUARY 21, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Profit is left on the table, and what is worse is that the customer now has a diminished view of the true value of the product or service. Think you’ll make up that lost profit in quantity of sales?

Motivation

Motivation Ideal Customer Profile Hiring Discount

3 Ways to Know if You Should Stop Being a Salesperson | Sales.

The Sales Hunter

FEBRUARY 24, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. You minimize the importance of prospecting. The salespeople who are exceptional actually like to prospect! Prospecting does not have to be a dreaded (or worse, neglected) aspect of sales. customer service.

Ideal Customer Profile

Ideal Customer Profile Negotiation Hiring Discount

Incremental Sales and the Art of Following Up

To Become A Master Salesperson, Master NON Selling Skills.

Trending Sources

VIDEO SALES TIP: The Power of Follow-Up Questions in Closing a Sale

Help Your Customers Achieve What Seems Unreachable

11.5 Ways To Win Prospects And Contacts At A Networking Event.

Securing Repeat Sales from Existing Customers with 2/2/2

Keeping the Sale Alive with Email After the Sales Call

7 Sales Prospecting Ideas That Work | Sales Motivation and Sales.

The Next Question You Ask is the Most Important One

Sales Prospecting Using the Informed Calling Method

January is "Prospecting for Sales Month" | Sales Motivation and.

Why You Should Prospect During the Holidays | Sales Motivation.

4 Easy Steps to Better Prospecting | Sales Motivation and Sales.

Sales Leadership: 9 Things the CEO MUST Know When Making a Sales Call with a Salesperson

5 Secrets to Get Better Prospecting Leads | Sales Motivation and.

Major Accounts vs. Sales Prospecting: Where to Spend Your Time?

Debunking the Myth of "Inside Sales" | Sales Motivation and Sales.

How Personal Information Leads To A Relationship (And To Sales.

What are the biggest mistakes salespeople make? | Sales Training.

5 Deadly Sins People Make When Networking | Sales Motivation.

Relationships and Referrals | Top Sales Trainer | Best Sales Trainer.

5 of the BEST Sales Tips Ever | Sales Motivation and Sales Training

7 Things Salespeople Should NOT do in 2012 | Sales Motivation.

8 Things You Have in Common with Aaron Rodgers and Tom Brady.

10 Sales Motivation Quotes to Get You Going! | Sales Motivation and.

Top 5 Sales Motivation Tips | Sales Motivation and Sales Training

The Best Way to Improve Your Negotiation Skills | Sales Motivation.

Top 21 Sales Training Programs and Techniques to Boost Team Performance in 2022

Are Your Customers Buying You or Your Products?

Book Review: The Challenger Sale | Sales Motivation and Sales.

The Secret to LinkedIn that You May Be Missing | Sales Motivation.

How to Generate New Leads? Try This! | Sales Motivation and Sales.

18 Phone Sales Skills Tips You Can Use Right Now | Sales.

Sales Amateur or Sales Professional? What are You? | Sales.

The 17 Essential Skills Every Salesperson Needs to Succeed

Winning the Sales Battle: Overcoming the "Failure to Impact.

4 Ways to Close More Sales By Changing Your Sales Process.

Caution: Beware of Salespeople Posing as Salespeople

7 Tips for Implementing a Customer-Centric Strategy

Put Your Hands Up and Step Slowly Away From the Computer.

Stage Fright: Don't Let It Kill Your Presentation | Sales Motivation.

#1 Way Salespeople Destroy Profit | Sales Motivation and Sales.

Why Higher Profits Keep Alluding You | Sales Motivation and Sales.

3 Ways to Know if You Should Stop Being a Salesperson | Sales.

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