Babette Ten Haken

AUGUST 29, 2018

Perhaps experience conflicts are more important when detected prior to acquiring customers than they are when they occur during post-sale execution? Now, the last thing sales people want to hear about is that there is a last thing they have to remain vigilant about. Not the last thing in a sales close “To Do” list.

Retention 62

Retention Strategy Customer SME 62

Babette Ten Haken

OCTOBER 25, 2018

To training. And more training. She is a member of SME, ASQ, SHRM and the National Speakers Association. Now, we do not take the time to ponder just what “doing so much more” actually looks like. However, we do know that our employer’s professional development options for us are limited. Over time, we feel trapped, stuck.

Quota 56

Quota Ideal Customer Profile SME Hiring 56

Babette Ten Haken

AUGUST 6, 2018

Unless we are called upon to answer questions, why should we engage ourselves (and our customers??) Third Professionally Predictable Scenario: In addition, post-sale customer support teams remain behind-the-scenes. She is a STEM-trained scientist, corporate catalyst and design thinker. with how we impact and innovate.

Customer 55

Customer Engineering SME Retention 55

Babette Ten Haken

AUGUST 16, 2018

Who hasn’t met a sleezy and cheesy sales person? Aren’t all sales people the “same”? How many functional roles exist within sales? And besides, does everyone in sales sell used cars (apologies to the folks in automotive sales )? She is a member of SME, ASQ, SHRM and the National Speakers Association.

Engineering 55

Engineering Automotive SME Retention 55

Babette Ten Haken

AUGUST 22, 2018

Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales. She is a member of SME, ASQ, SHRM and the National Speakers Association.

Customer 59

Customer Epiphany Retention SME 59

Babette Ten Haken

AUGUST 20, 2018

Doing our thing, pre- and post-sale. Yet, the further down the sales cycle we go, these are the stories our prospective clients truly want to hear. Then, when our service teams visit with customers, these stories are so easy to tell. She is a member of SME, ASQ, SHRM and the National Speakers Association.

Retention 51

Retention Customer SME Industry 51

Babette Ten Haken

AUGUST 13, 2018

She is a STEM-trained scientist, corporate catalyst and design thinker. She is a member of SME, ASQ, SHRM and the National Speakers Association. The post Develop Your Professional Zen for Customer Experience Success appeared first on Babette Ten Haken. Babette’s playbook of collaboration tools, Do YOU Mean Business? ,

Customer 53

Customer SME Retention Quota 53

Mindtickle

MAY 14, 2016

While their reasoning may differ, this didn’t detract from the importance of these relationships to their sales efforts and bottom line. For example, FMCG producer Dabur Asia explained how channel partners were a critical player linking their retailers and customers. Targeted channel partnership strategy.

Channels 52

Channels Strategy Lead Rank Retail 52

Mindtickle

MAY 14, 2016

While their reasoning may differ, this didn’t detract from the importance of these relationships to their sales efforts and bottom line. For example, FMCG producer Dabur Asia explained how channel partners were a critical player linking their retailers and customers. Targeted channel partnership strategy.

Channels 52

Channels Strategy Lead Rank Retail 52

OnePageCRM

MARCH 14, 2017

With ongoing specialist support on hand, the added goal is to reduce the employer’s training and recruitment costs. Looking for a proven sales tool to help you close more deals? Sign up for a free 21-day evaluation of OnePageCRM and see how our Next Action Sales method can help you get sales done!

Hiring 44

Hiring Campaigns Google System 44

Babette Ten Haken

APRIL 18, 2019

Adding selling pressure to the functional responsibilities of front line and back end service teams can backfire. First, these teams are not hired, or trained, to sell. Next, these teams may not have time to sell effectively, especially when actively serving customers. We won’t even go into sales force churn rates.).

Hiring 66

Hiring Ideal Customer Profile Banking SME 66

Babette Ten Haken

MARCH 7, 2019

I recall a bunch of client conversations I had as a sales newbie. Because former sales people are fired when they do not made their numbers, right? Your company is like a revolving door, especially when it comes to retaining sales reps.”. Because existing customers can know your processes better than your newbies do).

Ideal Customer Profile 69

Ideal Customer Profile Customer Hiring Churn 69

Babette Ten Haken

MARCH 4, 2019

No matter how much role-playing occurs in training exercises, what business reality “sounds like” and “looks like”, real-time, is neither artificial nor staged. She is a member of SME, ASQ, SHRM and the National Speakers Association. And then what happens? is available on Amazon.com.

SME 82

SME Ideal Customer Profile Margin Exercises 82

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130

Babette Ten Haken

AUGUST 9, 2018

She is a STEM-trained scientist, corporate catalyst and design thinker. She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette Ten Haken serves organizations as an inspiring speaker, strategist, coach and storyteller. Babette’s playbook of collaboration tools, Do YOU Mean Business? , is available on Amazon.

SME 129

SME Churn Retention Enterprise 129

Babette Ten Haken

JULY 30, 2018

A collaborative customer experience strategy requires more than having clients to survey. This strategy encompasses understanding the non-surveyed factors impacting the customer, pre-sale, during the sale and the entire post-sale continuum. How well do we really “stick close to the customer” ?

Strategy 58

Strategy Customer SME Survey 58

Babette Ten Haken

AUGUST 30, 2018

Which is why surveys which only measure post-service delivery quality often miss out on all the fun. There is more to service delivery experience than just the post-sale evaluation. Service delivery experience is lasting, collaborative and cross-functional. Think about it.

SME 53

SME Call-back Software Software 53

Babette Ten Haken

JULY 23, 2018

She is a STEM-trained scientist, corporate catalyst and design thinker. She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette Ten Haken serves organizations as an inspiring speaker, strategist, coach and storyteller. Babette’s playbook of collaboration tools, Do YOU Mean Business? , is available on Amazon.

Face-to-face 54

Face-to-face SME Retention Coaching 54