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Why You Need to Attend NEXT 2021

InsideSales.com

See the latest in Playbooks and get trained from experts and customers on how to get the most value from it. This is free, in-depth product training for your team. Motivate reps, managers, and admins and enable them with intuitive looks at the ins and outs of Playbooks. Enjoy the flexibility of a virtual conference. .

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Forrester Q&A: The Bar is High for Modern Sales Enablement

Allego

Not only is Mary an expert researcher with deep ties to the sales tech ecosystem, she’s also a practitioner with a lengthy career heading up successful sales teams. Amand sat down with Shea to discuss sales training and productivity. WSA: Sales as a practice has changed over the past few years.

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Flipping the Script on the 80/20 Rule in Sales

Hubspot Sales

It’s a formula stating that 80% of sales are made by 20% of sales reps, and it sometimes seems as immutable as a law of physics. Sales managers and business leaders try to move the ratio with training, but up to 87% of training content is forgotten within a few weeks. Coaching is no solution either.

Hiring 89
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5 best practices for offering excellent customer service

Zendesk Sell

Luxury hotel company Ritz-Carlton (known for its high level of customer service) had a customer forget his laptop charger at one of their hotels — his charger arrived the very next day with a personal note from Loss Prevention before he even had time to notify the company. What data is already available to analyze their behavior?

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How to Pivot Your Sales Strategy in Light of COVID-19

Pipeliner

To put it simply, a sales strategy is a concrete process that allows your company to sell products and services consistently. Sales strategy includes everything from how you train your sales team to how you qualify leads. You have to put a lot of thought into your goals and the tactics you’ll use to achieve them.

Pivotal 98
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Need an Expert for Your Next Panel, Presentation, or Podcast? Here Are Over 530 of the Top Female Sales Practitioners

Sales Hacker

A recent study analyzed data from thousands of events over a five year period and found that approximately 70% of professional event speakers are male. Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. Sales Development. Sales Growth.

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Guest Post: Dear Challenger: Sincerely, Willy Loman

Jonathan Farrington

Their research regarding the new buyer was needed and makes us yearn for more data. It is clear that they, like all of us, care about sales. Of course, as critical as the sales conversation is in creating the customer experience, it takes more than an effective conversation model to enable and sustain sales performance.