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4 Keys to Exceeding the Expectations of the Evolving Customer

Sales and Marketing Management

Those changing expectations are today’s major hurdle for SMBs in terms of building customer engagement and long-term loyalty. Before joining Salesforce in 2008, she held positions in customer support, professional services, product marketing, and program management at Oracle, Peoplesoft, Evolve and Primavera.

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Applying Sales 2.0 in Real Life

Sales 2.0

The thing is that startup sales is very different from getting a sales job at an established, well known brand such as Google, Oracle, Marriott Hotels etc. Jorge: Nigel, you know this is a topic I am very passionate about. When you’re with a startup you’re always cold calling. You have to be constantly hunting.

Hiring 384
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Why Are 75% of Salespeople Ineffective?

No More Cold Calling

They’ll think you’re the Oracle of Delphi. We earn clients’ trust and loyalty by making ourselves an invaluable resource. If you meet someone and they tell you they’ve got 20 sales reps, just say, `I’ll bet you have two who are really awesome, and five who are pretty good and get the job done. You’ll be dead on.”.

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The Importance Of Organizational Culture For Sales Teams, with Justin Hiatt, Episode #103

Vengreso

When leaders consistently communicate and express loyalty to the members of their teams, amazing things happen. 2:56] Justin’s story – from Oracle to Hubspot to Workfront. [8:24] Justin Hiatt of @Workforce joins @M_3Jr of Vengreso to explain, on this episode of #SellingWithSocial. LS2019 @AA_ISP #sales Click To Tweet. Salesforce.

Hiring 109
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How to Design a High-Performing Sales Enablement Program

Sales Hacker

Earlier in my career, I helped build a global sales enablement team at Oracle Marketing Cloud that designed, deployed, and measured a sales onboarding program integral to a business unit responsible for $675M in annual recurring revenue. If you can successfully do this, you’ll win long-term employee loyalty that will pay off big.

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Take your competitors’ clients (It isn’t stealing if you earn their business)

Sales and Marketing Management

Warren Buffett’s annual letters to Berkshire Hathaway shareholders are pored over by millions of investors who hope to glean every ounce of wisdom the “Oracle of Omaha” has to offer. Author: Paul Nolan, Editor, Sales & Marketing Management. Reps have to believe in what they’re selling.

Education 153
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What is Customer Success — A Smart & Actionable Guide

Sales Hacker

It may happen sooner or later, but failure is the only prospect a business faces when customer loyalty plunges. Nearly 9 out of 10 buyers are willing to pay more for a product if they receive a better customer experience, based on a study by Oracle. What happens when you lose more customers than you gain? alone was at $1.6