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Sales Talk for CEOs: Building a Customer-Focused Sales Strategy with Erik Frank (S1:E14)

Alice Heiman

Whether you have been in business for five years or 100, your customers’ perspective will always play a pivotal role in the success (or failure) of your business. This episode is a must-listen if you feel that your sales strategy isn’t quite hitting the mark with your customers. 11:25] Why train your customer service team in sales. [15:18]

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Growth Opportunities Exist in 2021: Here’s How to Find Them, According to HubSpot's Chief Customer Officer

Hubspot Sales

Teams that traditionally sold in person had to pivot to an inside sales model. And in addition to trying to hit revenue numbers, sales leaders needed to take care of their employees, and make sure they felt comfortable in this new selling environment. The pandemic hasn’t just caused pivots — it’s also caused permanent change.

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The Human Side Of Automation

The Pipeline

To be clear, this was not an either-or proposition; it was a reminder that the human element plays a pivotal role in success. While we may not always think of the sales departments or salespeople as an asset, they are, no different than other assets used to move the company’s objectives forward.

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4 Trends That Will Improve Your Sales Effectiveness in 2019

Women Sales Pros

Bad hires are the number one reason for the failure of sales organizations. It’s not your bad sales process. It’s not that your training stinks. Take your lead from high performing sales organizations: Have a clear role definition. Use a sales-specific assessment tool to vet candidates based on role definition.

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Sales Skill Development vs. Sales Process Improvement – Which Is Right For Your Business?

Janek Performance Group

Organizations were forced to change their sales process to accommodate their prospect’s new buying journey or suffer the consequences. Traditional sales organizations with outside sales reps had to quickly pivot to new virtual processes. The new sales process required the salespeople to learn new skill sets.

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Building a Sales Enablement Practice: An Interview with Allego’s Mary Charles

Allego

Today’s winners are mastering virtual selling with an up-to-date approach to content, tools, and knowledge to help their sales teams succeed. But knowing how to pivot to a modern approach isn’t obvious. To find out more, I sat down with Allego’s Sales Enablement Director Mary Charles. I had a series of roles in outside selling.

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4 Trends That Will Improve Your Sales Effectiveness in 2019

Pipeliner

Bad hires are the number one reason for the failure of sales organizations. It’s not your bad sales process. It’s not that your training stinks. Take your lead from high performing sales organizations: Have a clear role definition. Use a sales-specific assessment tool to vet candidates based on role definition.

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