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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Smart salespeople know that the initial sale is small potatoes compared to the numerous sales they can make in the future if they learn to retain their current customers. So today, we’re diving deep into the world of customer retention. What a customer does after the deal is done is somebody else’s problem, right?

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The Key Differences Between Inside Sales vs Outside Sales

Closer's Coffee

Here’s What You Need To Know About The Inside Sales and Outside Sales Roles. In soccer, the outfield players are positioned outside the goal area. As companies seek to grow their sales numbers it’s not always clear which sales approach to take. Inside sales vs. outside sales?”.

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Smart salespeople know that the initial sale is small potatoes compared to the numerous sales they can make in the future if they learn to retain their current customers. So today, we’re diving deep into the world of customer retention. Customer Retention: A Definition. Customer Retention = More Revenue.

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What Type of Sales Training is Right For Your Team?

Janek Performance Group

Another key advantage of an in-house sales trainer is that the trainer will have the advantage of disseminating new information and best practices to the team faster and with better retention. Other companies integrated social selling into their sales process while others still lack a formal social selling process.

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The Ultimate Guide to a Career in Sales

Hubspot Sales

The path to a promotion is clear, and you'll gain the skills you need to level up to a managerial position. Outside Sales Rep. If you imagine jet-setting to new locations to pitch prospective clients, an outside sales rep role could be the career for you. Sales Manager Careers. Image Source. Account Manager.

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How to Effectively Coach Salespeople

Don on Selling

However, even most trainers admit that their presentations will go out one ear and out the next unless you provide ongoing coaching to provide positive reinforcement. It helps with retention. For instance, if you are working for an inside sales team, sit front and center and make sales calls. Positive Reinforcement.

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A Gift to You: Our Best Blogs and Podcasts of 2018

Alice Heiman

We all know customer retention is important, but you and I both know that most companies are not doing a great job of it. Poorly Position: Ask Your Sales Reps These Questions to Close More Deals. Your salespeople are poorly positioned and that is stretching out your sales cycle and preventing deals from closing.