Sales and Marketing Management

MARCH 20, 2019

As such, many companies today are beginning to look with renewed interest at their most readily accessible talent pool when filling open roles: their own employees. Rather than battling for new hires in an uber-competitive job market, smart companies are moving to train and promote from within. According to the U.S.

Face-to-face 296

Face-to-face Smart Company Loyalty Benefit 296

Sales and Marketing Management

SEPTEMBER 6, 2019

Given such a clunky, limited system, it’s a wonder that this method of communication caught on at all. Smart companies saw the possibilities of cyber customer service from the beginning, and jumped right on that bandwagon. It was a huge leap forward for CS-kind, but email was about to be eclipsed by social media.

Social Media 184

Social Media Outsourcing Services Customer Service Media 184

Sales and Marketing Management

JUNE 1, 2018

and withstood the emergence of high-powered tech tools that promise to put so many aspects of engaging customers on automatic pilot. David Richards recently joined FluentStream Technologies as product manager of the phone and VoIP system provider. If you’re a good storyteller, your customers will never feel that way.”.

Marketing 226

Marketing Telemarketing Scale Education 226

Cincom Smart Selling

JANUARY 27, 2015

Smart companies don’t have software initiatives; they have business initiatives that drive software purchases. If each division bought its own technologies (the piecemeal approach), it’d be more difficult to sell since salespeople would have to go to multiple systems to get the information they need. How smart are you?

Scale 48

Scale Smart Company CRM Microsoft 48

Cience

DECEMBER 1, 2020

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. The CRM: A Key Customer Retention Tool. Make it easy for your customers to succeed by providing the tools they need to hit the ground running. Use Automation Tools.

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

SBI

JUNE 10, 2015

In everything we create—from our learning management system and custom training content to our m obile sales apps and observation tool —the user experience is ridiculously simple and highly engaging. Plus, our tools are versatile. Smarter companies look for ways to integrate with that data to better leverage their investment.

Up-Sell 50

Up-Sell Decision Maker Revenue Closing 50

Your Sales Management Guru

OCTOBER 13, 2015

In recent years, organizations have gotten better at analyzing financial statements, refining manufacturing procedures, reengineering business systems and improving marketing effectiveness. Smart companies are scrutinizing their strategic sales management plans, taking a closer look at everything from their pipelines to their forecasts.

Revenue 40

Revenue Hiring System Case Study 40