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5 Ways to Build Up Customer Loyalty

Zoominfo

In an Accenture study recently conducted, 54% of respondents experienced a drop in trust, which resulted in $180 billion in revenue at stake of being lost. Invest in Multi-Channel Customer Service. Today’s customers interact with brands through a variety of channels, and they expect high-quality service on each one.

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Frank Cespedes: How to Build and Manage Your Multi-Channel Marketing

Cience

Why has a multi-channel approach become more important? Buying is now a continuous and dynamic process in most industries, not a linear funnel ; it’s an on-going motion picture, not a selfie or snapshot in one channel. According to a 2018 J.D. Power study, U.S. Power study, U.S. Buying a car is an example.

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How Small Gifts Can Create Big Marketing Wins

Zoominfo

A 2018 study by the University of Zurich found that even a small gift from a sales representative makes customers much more likely to make a purchase. In the study, reps gave customers six tubes of toothpaste — a trivial offering. We offer them an incentive combined with value messaging to get them into a demo meeting.

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4 ways to use sales gamification in your sales process

PandaDoc

Employee engagement increases when the incentives are worth the effort required to do well. When executed properly, contests can dramatically boost sales productivity by offering incentives for high performers. This could be a monetary incentive like a cash prize, or a prize of some significant value. Get the ebook 2.

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5 Pain Points a PRM Solution Can Help You Solve

Allbound

However, sometimes the pace at which technology advances can be dizzying, making strategic planning and managing channel partner relationships more complicated. times shorter, according to a 2017 Aberdeen Group Research Study on channel partner marketing and sales.

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Is It Time for B2B Sales Teams to Ignore Speed-to-Lead?

Chili Piper

This stat comes from a Harvard Business Review study and for today’s B2B sales and marketing teams, it has several problems…. Second, that HBR study is actually often misquoted. While the study audited over 2,200 companies, that was only to measure the amount of time it took for those companies to respond to their leads.

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A Little Healthy Competition: Enabling the Competitive Nature of Sales

LevelEleven

A 2018 State of Sales Enablement report shows that nearly 70% of respondents reported that their company’s sales process were becoming more complex. Studies show that 91% of B2B buyers are active and involved in social media. It’s no secret that sales reps have it tough, and their jobs are only getting tougher.