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2018 in Review – Happy Employees, eLearning Awards, and a New View for Sales Training

The Brooks Group

2018 was a big year for The Brooks Group. The new space is being built to accommodate our needs and the needs of our clients, and will include: A modern, innovative training room that will seat up to 30 participants. A dedicated production facility for audio and video projects. Extensive video conferencing capabilities.

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Brainshark is a Best Sales Enablement Solution Winner in 2019 Stevie Awards for Sales & Customer Service

SBI

Brainshark is a Best Sales Enablement Solution Winner in 2019 Stevie Awards for Sales & Customer Service. delivering SaaS-based sales enablement and readiness solutions , today announced it is a “Best Sales Enablement Solution: New” category winner in the 2019 Stevie Awards for Sales & Customer Service.

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How to Track and Drive Productivity for Remote Sales and Customer Service Reps in 2019

Sales Hacker

The remote sales force and customer service team is officially here. Sales and customer service teams are not immune to these larger trends. Benefits of Remote Sales and Customer Service Teams. The breakout growth of remote sales and customer service roles is happening for a multitude of reasons.

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5 Ways to Build Up Customer Loyalty

Zoominfo

This is a troubling trend, considering the fact that trust is the foundation of customer loyalty. So let’s get into our top five strategies to build customer loyalty! Invest in Multi-Channel Customer Service. Great customer service is one of several factors that make a customer loyal to a brand.

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Brainshark Acquires Rekener to Deliver Industry’s Only Data-Driven Sales Readiness Platform

SBI

With Rekener, Brainshark will provide cutting-edge visibility into sales team activities, behaviors and productivity, helping customers make real connections from improved readiness to increased revenue. The end result is better quota achievement and increased revenue production. Alex Laats, co-founder and CEO at Rekener.

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Top 20 Sales Tech Vendors to Follow (and Party with) at Dreamforce #DF18

SBI

” Look for the lights and cameras as we’ll be conducting live-streaming video interviews all day long. To help you with that mission, we’re naming our top 20 Sales Tech Twitter handles to follow during this epic Dreamforce 2018. Ops-Stars 2018 Follow the Money 2 Day Event Sept. Register for Ops-Stars 2018!

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Chorus.ai Launches AI-Based Recommendations That Highlight Key Coaching Moments and Deal Risks

SBI

.” “We use this feature every day internally — our sales managers use Recommendations to uncover calls with coachable moments, while our reps use it to handle crucial deals and personal training,” said Joe Caprio, VP of Sales at Chorus. Nancy – Click ‘custom content sections’ tab below. Video Reviews.