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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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To Get Past More Gatekeepers, Just Get In The Gate

MTD Sales Training

The Gatekeeper; that secretary, receptionist or otherwise, frontline person whose job, it seems, is to make your life as a professional sales person, miserable. Yes, a good gatekeeper (GK) can indeed cause havoc and prevent you from getting to the decision maker (DM). So to get past more gatekeepers, just get in the gate.

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Building Value during the Price Objection

Mr. Inside Sales

Managers tell reps to stress the quality, the warranty, the features and benefits, but your prospects have heard all that before, haven’t they? Often times, services and products are roughly the same, and prospects will buy from the people they like, know or trust. ON DEMAND SALES TRAINING THAT GETS RESULTS!

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17 Essential Sales Competencies of Top Sales Teams

Hubspot Sales

You must know what steps an individual takes to go from lead to customer, and what your role is in supporting that process. It means being comfortable communicating with your prospects, customers, and peers in a variety of scenarios. Prospecting. Here are the key steps to focus on when prospecting: Research.

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Hiring for Sales Ops? The 5 Job Descriptions You Need

Hubspot Sales

Reps need to prospect, sell, and close -- and that doesn’t always leave a lot of time for administrative or big-picture work. Sales operations exists to help the team use technology effectively, implement training exercises, align sales and marketing, set territories, evaluate compensation plans, and more.

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18 Phone Sales Skills Tips You Can Use Right Now | Sales.

The Sales Hunter

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Show the same level of respect to the gatekeeper or other any other person who answers the phone as you would show to the person you’re looking to talk to. customer service. prospecting. sales training. training tip.

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TSE 1213: How to Build A Six Figure Income Even If You're Not Great At Closing!

Sales Evangelist

The value of prospecting Many sales books stress the importance of having closing techniques. You need to have stellar customer service, be able to ask for referrals, take good care of your base, and keep your competitors from your clients. The challenges in prospecting Prospecting is uncomfortable, scary, and awkward.

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