Remove Customer Service Remove Loyalty Remove Sales Leadership Remove Training
article thumbnail

The pizza philosophy. What toppings do you offer? | Sales Training.

Jeffrey Gitomer

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales leadership , sales skills. . -->. Get Sales Blog Updates.

Hiring 268
article thumbnail

How Important is Customer Service? Ask Verizon.

Carew International

4 Essential Ingredients for Effective Customer Service. Anyone tempted to downplay the importance of customer service need look no further than the PR nightmare playing out for Verizon Wireless in its handling of a data overage occurrence with the Santa Clara County Fire Department.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Are You Using The Power of First Impression? | Sales Training.

Jeffrey Gitomer

Online Training. Get Sales Blog Updates. Customer Loyalty. Leadership. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Categories.

Hiring 294
article thumbnail

‘Let’s talk about CEX, baby’

Bernadette McClelland

UX is something that ‘encompasses all aspects of the end-user’s interaction with the company, its services, and its products’. Ensuring a great UX makes sure our brand and reputation stays strong, and ends up generating a stack of loyalty and advocacy. It can’t just be up to the girls in customer service.

Lead Rank 294
article thumbnail

Percentage of sales success. How low can you go? | Sales Training.

Jeffrey Gitomer

Online Training. Percentage of sales success. ” “Because we’re trying to make new contacts and more new sales.” Get Sales Blog Updates. Customer Loyalty. Leadership. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless.

Hiring 196
article thumbnail

Using Technology to Unify Sales, Marketing, and Service for Consistent Customer Insights

SugarCRM

Let’s dive into everything you need to know about how cross-departmental collaboration to boost your customer retention rates. What we'll Cover: Customer Lifecycle: The Stages The customer lifecycle has five stages: reach, acquisition, conversion, retention, and loyalty.

article thumbnail

Three (more) fine lines of selling. | Top Sales Trainer | Best Sales.

Jeffrey Gitomer

Online Training. Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Tweet Share There’s a fine line between should I ask for the sale or not ask for the sale? Great salespeople always ask for the sale, and NEVER leave without confirming the next step in the sales cycle.

Hiring 244