Babette Ten Haken

AUGUST 23, 2018

Once they consummate the sale, and the contract is signed, they hunt up their next deal. Customer retention matters when it is time to renew that contract. Then, post-sales customer support teams often find themselves in fire-fighting mode. Reacting when customers report gaps in service delivery or product quality.

Retention 154

Retention Customer Revelation Loyalty 154

Partners in Excellence

JANUARY 16, 2020

Lately, there have been a lot of “Aha, we’ve discovered the secret” posts and eBooks on Product Led Growth and the role of sales people. We have seen it in mobile devices, PCs, financial services, every segment of software, design tools, analytics, consumer products, food/food service, social platforms, and on and on and on.

Lead Rank 82

Lead Rank Revelation Segment Case Study 82

Partners in Excellence

APRIL 18, 2014

When you think about it, sales people have an awesome amount of freedom–but also a huge amount of personal responsibility. Being an entrepreneur gives one a great source of freedom, great accountability (which great entrepreneurs revel in), and responsibility. Sales is a lot like this. At least business wise.).

Territories 94

Territories Revelation Penetration Maximizer 94

Partners in Excellence

MARCH 29, 2012

Lori Richardson posed a very challenging question at Focus.com: “What is your definition of a “sales influencer” in a B2B organization?” We need to create cultures where everyone focuses on the customer and the customer experience. Sales, marketing, and customer service are just the point of the spear.

Influencer 91

Influencer Company Revelation Journal 91

Partners in Excellence

MARCH 7, 2017

I am fuming at one of the most amazingly naive posts about “the Death Of Sales.” ” Ironically it’s written by a sales leader at one of the leading Marketing and Sales Automation company. And his products are focused on helping sales people become more effective! Sales is about relationships.

Course 54

Course Revelation Engineering Social Media 54

Smooth Sale

MARCH 25, 2022

’ It’s not just about making business connections for sales development. Another outstanding example of qualifying and matching our connections brings about revelation beyond what we know. As the CEO of Smooth Sale, after her near-death experience, Stutz adapted the motto, “Believe, Become, Empower.”

Hiring 78

Hiring Lead Rank Revelation Sales Qualified Lead 78

Smooth Sale

OCTOBER 25, 2019

Anyone associated with sales or entrepreneurship quickly recognizes the elements of successful negotiation. In the end, you are far more likely to earn the job or the sale. Many times, revelations appear that are usually kept quiet. Sales Tips: Are You Comfortable With Negotiation? Hear out all aspects of a dilemma.

Negotiation 74

Negotiation Revelation Hiring Loyalty 74