Jeffrey Gitomer

SEPTEMBER 29, 2011

Online Training. Filed Under: Attitude , Overcoming Objections , Sales , Sales Management Tagged With: corporate sales training , customer loyalty training , customer service training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , selling with social media.

Quota 234

Quota Training Hiring Social Media 234

Jeffrey Gitomer

SEPTEMBER 27, 2011

Online Training. It’s a Turn It Into Money Webinar. Tweet Share Andy Horner, Chief Architect of Ace of Sales, and I are offering a webinar September 28th at 11 am and then again at 3 pm. I am challenging you to sign up for that webinar right now and find out all you need to know about Twitter. Customer Loyalty.

Webinar Metrics 197

Webinar Metrics Hiring Social Media Loyalty 197

Jeffrey Gitomer

DECEMBER 14, 2011

Online Training. You Can Still Sign Up For My Webinar Bootcamp! Tweet Share You can still sign up for my webinar bootcamp! Thursday – Differentiate or Die, The key to selling is the customer’s perception of your ability to differentiate yourself from your competition. Customer Loyalty.

Webinar Metrics 148

Webinar Metrics Hiring Social Media Loyalty 148

Sell Integrity

MARCH 20, 2020

In our new WFH set-ups, many are waking up to what many (read: Millennials) have known all along – video technology is fantastic. Zoom enables meetings of either one-to-one or up to 100 people with seamless functionality like video or screensharing, recording, breakout rooms, chat, and polls. Benefits of Virtual Training.

Benefit 94

Benefit Training Webinar Metrics Travel 94

Jeffrey Gitomer

AUGUST 10, 2011

Online Training. Great post JG…I read a lot of your material, and this particular post is something that I’ve been working on with my team for a long time…getting past the objections long before they ever come up. Customer Loyalty. Jeffrey Webinar. The Little Red Book of Selling. See Jeffrey Live!

Hiring 297

Hiring Training Social Media Loyalty 297

Sales Hacker Training

AUGUST 10, 2021

In this episode of the Sales Hacker podcast, we have Keith Daw , VP of GSD and Trainer at McDonell Consulting Group , where he ‘Gets Stuff Done’ and teaches the Sandler Training methodology. Know why you’re training your team before you start. Create a personal, customized learning path. powered by Sounder. Sam’s Corner [28:12].

Training 119

Training Scale Webinar Metrics Face-to-face 119

Jeffrey Gitomer

AUGUST 3, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales leadership , sales skills. . -->. Customer Loyalty. Jeffrey Webinar. Hire Jeffrey.

Hiring 268

Hiring Training Social Media Loyalty 268

Jeffrey Gitomer

JUNE 22, 2011

Online Training. Join Jeffrey’s Next Live Webinar and Watch the Sparks Fly! Tweet Share Fire up your computer. Pull up a chair and fasten your seatbelt! Andy Horner, Chief Architect of Jeffrey’s Ace of Sales, and I are about to open up a can of webinar whoop-ass! Customer Loyalty. Hire Jeffrey.

Webinar Metrics 129

Webinar Metrics Hiring Social Media Loyalty 129

Jeffrey Gitomer

SEPTEMBER 7, 2011

Online Training. A big part of selling is thinking that you can, and a positive anticipation of going into a sales meeting. A big part of selling is expecting a positive outcome. People not showing up for work. Trying to sell instead of getting people to buy. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey?

Hiring 245

Hiring Training Social Media Follow-up 245

Jeffrey Gitomer

AUGUST 17, 2011

Online Training. And second of all, whatever you’re selling, chances are he already knows about it. In short, they are giving up their edge, their WOW. They are looking to provide some value beyond their product or service to the customer. Customer Loyalty. Jeffrey Webinar. See Jeffrey Live!

Hiring 294

Hiring Training Social Media Loyalty 294

Jeffrey Gitomer

AUGUST 30, 2011

Online Training. Filed Under: Social Media , Success Tagged With: attitude training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales attitude , sales presentations , social boom , success principles. Customer Loyalty. Jeffrey Webinar. The Little Red Book of Selling.

Facebook 210

Facebook Hiring Social Media Training 210

Jeffrey Gitomer

AUGUST 9, 2011

Online Training. ” Once you understand how the other person may be negatively affected, then you can understand how to compromise, or, better stated, what you’re willing to give up in exchange for their partial happiness. Customer Loyalty. Jeffrey Webinar. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey?

Training 170

Training Hiring Social Media Loyalty 170

Jeffrey Gitomer

SEPTEMBER 20, 2011

Online Training. Tweet Share If you’re a boss, manager, or leader of some kind, listen up. Nothing dings morale more than messed up wages. If you are the one driving the train and making big things happen, you will become a hero to those who respect your ethics and accomplishments. Customer Loyalty.

Hiring 294

Hiring Training Social Media Loyalty 294

Increase Sales

NOVEMBER 9, 2012

Years ago when facilitating some customer service training and development for a telecommunications firm, one of the participants (a customer service technician) flatly said he was not in sales. Yes everyone is in sales, just some people get paid to for their marketing and selling efforts.

Telecommunications 161

Telecommunications Customer Service Up-Sell Webinar Metrics 161

Jeffrey Gitomer

SEPTEMBER 23, 2011

Online Training. Filed Under: Leadership , Sales Tagged With: building trust , business social media , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales blog , sales leadership , sales training , selling skills , social media marketing. Customer Loyalty. Jeffrey Webinar. See Jeffrey Live!

Hiring 196

Hiring Cold Calling Social Media Training 196

Jeffrey Gitomer

SEPTEMBER 9, 2011

Online Training. The Truth and Profit Behind Your Service. YOUR REALITY: If you employ people that sell, serve, and talk to customers on the phone or in person, the key to their success is their attitude, their desire, their friendliness, their sincerity, and their love of their job. See Jeffrey Live! Hire Jeffrey.

Hotels 175

Hotels Training Hiring Social Media 175

Jeffrey Gitomer

OCTOBER 4, 2011

Online Training. As a seller’s market finally emerges, it’s time to hold price and let quality and service shine, let delivery and availability shine, and let value and relationship shine. Be prepared to tell the customer what you can do, not what you can’t do. Train everyone to be able to answer every question from a customer.

Training 166

Training Hiring Social Media Loyalty 166

Jeffrey Gitomer

MAY 12, 2011

Online Training. Want To Learn How To Sell To Tough Customers? Join Me For My Next Webinar On May 17. Tweet Share If you’re having a hard time selling to tough customers, I have a solution for you. Take some time out of your day on May 17 and join me for my webinar. See Jeffrey Live!

Hiring 220

Hiring Webinar Metrics Social Media Customer 220

Hubspot Sales

OCTOBER 29, 2017

billion on training and development, including external providers, internal expenses and tuition reimbursement, according to The American Society for Training and Development. in 2013 on hiring sales training companies, one of the top five outsourced training expenditures, according to Training Industry.

Channels 112

Channels Video Training Hiring 112

Jeffrey Gitomer

JANUARY 3, 2012

Online Training. Customer Loyalty. Jeffrey Webinar. There is no time like the present to change things up in 2012 to ensure its better than 2011! The Little Red Book of Selling. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Referrals – Best Way To Get Is To Give. Gitomer | January 3, 2012 | Leave a Comment.

Referrals 228

Referrals Hiring Social Media Loyalty 228

Jeffrey Gitomer

FEBRUARY 14, 2012

Online Training. Customer Loyalty. Jeffrey Webinar. There is no time like the present to change things up in 2012 to ensure its better than 2011! The Little Red Book of Selling. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Elements To Think About When Presenting. Gitomer | February 14, 2012 | Leave a Comment.

Hiring 255

Hiring Social Media Loyalty Referrals 255

Jeffrey Gitomer

AUGUST 31, 2011

Online Training. “What Should I Say When The Customer Calls And He’s Mad As Hell?” ” You can say, “I apologize,” but that’s not what the customer is looking for. EPILOG: Follow up with a personal call and a personal note of thanks. Especially letting the customer vent.

Hiring 318

Hiring Customer Social Media Loyalty 318

Zoominfo

SEPTEMBER 1, 2019

This is a troubling trend, considering the fact that trust is the foundation of customer loyalty. So let’s get into our top five strategies to build customer loyalty! Invest in Multi-Channel Customer Service. Great customer service is one of several factors that make a customer loyal to a brand.

Loyalty 130

Loyalty Customer Incentives Incentive 130

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Three (more) fine lines of selling. | Customer Loyalty. Jeffrey Webinar. There is no time like the present to change things up in 2012 to ensure its better than 2011! The Little Red Book of Selling. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Gitomer | March 22, 2011 | Leave a Comment.

Hiring 244

Hiring Social Media Loyalty Cancellation 244

Zoominfo

FEBRUARY 3, 2022

As competition for customers continues to grow, you have to work harder to keep yours around. Here’s what you should prioritize in the new year to avoid the Great Customer Resignation, and how ZoomInfo can help. Prioritize the Customer Experience Improving customer service and support should be at the top of your list for 2022.

Customer 100

Customer Loyalty Consumer Survey 100

Jonathan Farrington

APRIL 9, 2012

Customer care is set to become one of the most important issues facing businesses in every market – fact! Customer care programs come under a number of titles – customer services; customer satisfaction; customer focus; customer orientated etc. Relevant training to develop skills.

Customer Service 51

Customer Service Customer Webinar Metrics Lead Rank 51

Jeffrey Gitomer

OCTOBER 19, 2011

Online Training. Follow up less than twenty-four hours after the event to confirm the commitment. The paradox is that at a networking event everyone wants to sell. Customer Loyalty. Jeffrey Webinar. There is no time like the present to change things up in 2012 to ensure its better than 2011! Hire Jeffrey.

Networking 314

Networking Hiring Prospecting Social Media 314

OpenSymmetry

JULY 23, 2015

Peter O’Neill, Vice President, Research Director, Forrester Research and Laura Roach, Senior VP Marketing and Customer Success, OpenSymmetry shared valuable information on aligning the customer buyer journey for a holistic approach to accelerate Lead to Money in a recent live webinar. How does your organization stack up?

Webinar Metrics 40

Webinar Metrics Leads Marketing Qualified Lead Incentives 40

Jeffrey Gitomer

FEBRUARY 18, 2011

Online Training. Most sales people stop at the end of the selling process. They go through the same old crapola, of prospect , the point, present, close, follow-up! Customer Loyalty. Jeffrey Webinar. There is no time like the present to change things up in 2012 to ensure its better than 2011! Hire Jeffrey.

Referrals 206

Referrals Hiring Social Media Loyalty 206

Jeffrey Gitomer

APRIL 19, 2011

Online Training. Triple The Power of Your Presentation By Asking Yourself These 8 Questions | Sales Training Tips. For more sales training tips, click here to get my weekly sales Ezine – Sales Caffeine. What triggered you into starting selling it? Customer Loyalty. Jeffrey Webinar. See Jeffrey Live!

Hiring 316

Hiring Social Media Loyalty Referrals 316

Jeffrey Gitomer

FEBRUARY 27, 2011

Online Training. It’s their quality that sells. They have loyal customers: People will leave their cars running in the parking lot, people will park three blocks away and walk to get their cup of coffee. Customer Loyalty. Jeffrey Webinar. The Little Red Book of Selling. See Jeffrey Live! Hire Jeffrey.

Hiring 219

Hiring Social Media Loyalty Cancellation 219

Jeffrey Gitomer

MAY 18, 2011

Online Training. Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. I’m reminded that you should be involved with your customers for the long-term. Customer Loyalty. Categories.

Hiring 265

Hiring Lead Rank Lead Scoring Leads 265

Jeffrey Gitomer

FEBRUARY 9, 2012

Online Training. Customer Loyalty. Jeffrey Webinar. There is no time like the present to change things up in 2012 to ensure its better than 2011! The Little Red Book of Selling. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Two Wrongs Don’t Make a Right. How Right Are You? Here are the 11.5 Categories.

Hiring 182

Hiring Social Media Loyalty Cancellation 182

Jeffrey Gitomer

MARCH 3, 2011

Online Training. I always ask people where they grew up. There’s a big difference between growing up in Springfield, Illinois and Brooklyn, New York. Customer Loyalty. Jeffrey Webinar. There is no time like the present to change things up in 2012 to ensure its better than 2011! See Jeffrey Live!

Relationals 221

Relationals Hiring Social Media Loyalty 221

SBI Growth

DECEMBER 5, 2013

Conversely, we’ve come across teams that throw their hands up in despair. CMF’s provide a unified view across the organization of your customers. Sales, Finance, Marketing and Customer Service need this alignment. All your data is rolled-up to a common definition of the customer. IT needs to step up here.

Top of Funnel 296

Top of Funnel Territories Scale Segment 296

Jeffrey Gitomer

FEBRUARY 21, 2011

Online Training. Well, whatever you do is probably what your customers are doing. Customer Loyalty. Jeffrey Webinar. There is no time like the present to change things up in 2012 to ensure its better than 2011! The Little Red Book of Selling. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Categories.

Hiring 221

Hiring Social Media Loyalty How To 221

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Customer Loyalty. Jeffrey Webinar. There is no time like the present to change things up in 2012 to ensure its better than 2011! The Little Red Book of Selling. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Join Me For The Launch Of Social BOOM! Gitomer | March 23, 2011 | Leave a Comment.

Hiring 251

Hiring Social Media Loyalty Networking 251