Pointclear
MAY 14, 2013
At SAP, Michael’s challenge is to transform social business and content marketing to reduce cost-per-acquisition of new customers. Michael is also the author of B2BMarketingInsider.com , where he discusses content marketing, demand generation, mobile strategy, and sales alignment to name a few. The Battle for Customer Attention.
The Pipeline
AUGUST 12, 2011
When the customer can’t be consoled, console the employee. “I can hear the frustration in your voice,” said Sarah, to an upset customer. ” Sarah, a sales representative who worked for me, plopped down in my office to relate a frustrating phone call she had just concluded with one of our customers, Darren. .”
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The Pipeline
MAY 6, 2011
Sales in a New World – Choosing your Customer. We used to go far and wide looking for customers. Choose your customers. In addition to the marketing strategies outlined above, list out the 10-12 ideal customers your company would like to win. You really can pick your customers. About Jeff Ogden. Best, Tibor.
Alice Heiman
OCTOBER 19, 2022
This turned into more and deeper conversations with people in his network who eventually became his first 5 customers. 20:03] Salespeople are only spending about 20% of their time with actual customers. He left SAP to pursue his passion for developing next-generation technologies using AI at the intersection of B2B Sales and Marketing.
Fill the Funnel
NOVEMBER 8, 2010
Here is a transcript for all the Twitter activity for #sm20 hashtag for the first day of the conference. The rest of the day provided breakouts and general sessions that generated heavy Twitter traffic and response from attendees. Demand Generation Tactics that Create Synergy between Sales & Marketing.
The Pipeline
OCTOBER 3, 2011
Customer Hot Potato – Sales eXchange – 117. Stored in Attitude , Business Acumen , Communication , Customer Care , Proactive , Sales eXchange , execution. With so many opportunities to ensure customer satisfaction, it is a wonder how some companies keep blowing it. Customer Care. Demand Generation.
The Pipeline
MAY 13, 2011
Stored in Attitude , Business Acumen , Customer Care , Guest Post , Proactive , Sales 2.0 , Sales Strategy , Sales Success , Sales Training , Social Selling , execution. My presentation, “Customer 2.0, ” focused on how the buyer has changed and has more power than ever before. Part of the Customer 2.0 era is choice.
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