3 Ways to improve Your Customer Retention Scorecard
Babette Ten Haken
AUGUST 23, 2018
Do you have a customer retention scorecard? Any of the plethora of scoring systems which measure customer satisfaction and loyalty. And your own performance is measured and compared with the ratings customers provide on a quarterly basis. Once they consummate the sale, and the contract is signed, they hunt up their next deal.
Let's personalize your content