article thumbnail

The Pros and Cons of BDRs in B2B Sales and Marketing

Janek Performance Group

This includes lead handoff criteria, territory ownership, and commission structures, which can undermine collaboration and cohesion. These may be required to address complex customer inquiries or objections effectively and result in missed opportunities. 76% percent of BDRs report to sales over marketing.

article thumbnail

Evaluating Your Business Development Strategy

Janek Performance Group

Key Metrics for Measuring Effectiveness Measuring the effectiveness of your business development strategy starts with identifying your goals and objectives. A high retention rate signifies customer satisfaction and loyalty. Analyze trends over time and segment data by customer or territories. Use these to measure key metrics.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

?Help! I'm Slumping, And I Can't Get A Sale!? | Jeffrey Gitomer's.

Jeffrey Gitomer

” Misperceptions that lead to sour grapes: I think my prices are too high, or my territory is bad. Customer Loyalty. Overcoming Objections. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Poor work habits: Getting to work late, or barely “on time.” Share this Post. Categories.

Hiring 306
article thumbnail

The Top 5.5 Things Sales Professionals Whine About | Top Sales.

Jeffrey Gitomer

You KISS’d it & managed to cover a LOT of territory very clearly. Customer Loyalty. Overcoming Objections. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Dave Heinrich says: March 9, 2011 at 7:14 pm. Excellent presentation.

Hiring 207
article thumbnail

7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

article thumbnail

Onboarding Sales Talent The Right Way: The Sales Manager’s Perspective

Janek Performance Group

Ask questions like, “How would you handle a customer’s price objections?” Simulations add some much-needed objectivity to the interview process. That mock presentation will reveal how persuasive they are, how effective their delivery style is, and—again—how they counter objections. Will they be good at the job, or not?

Hiring 62
article thumbnail

Introducing “The Customer Loyalty Ladder”

Jonathan Farrington

This is what I refer to as “only me” territory, and is much more safe (if we can ever be totally safe) than residing mid-ladder in “me too” land. General Customer Loyalty Dave Kurlan Joanne Black Top Sales academy' cannot coach their teams effectively. I find that staggering.

Loyalty 50