Remove 2012 Remove Retention Remove Tools Remove Training
article thumbnail

No Product Differentiation? No Problem. A CEO Who Found Another Way to Grow

SBI Growth

Delivering customer satisfaction drives policy retention for carriers. We built a Key Account Sales organization that focused on customer retention first, penetration second and customer conversions third.”. We provided them with the tools, training and support required to be effective.”.

Hiring 297
article thumbnail

What Contributes to Sales Success?

Anthony Cole Training

Leadership Training (2). sales management training (4). sales tools (25). Sales Training (5). training sales (25). Tony Cole, Founder and CEO of Anthony Cole Training Group. A year ago, I met with a group that was experiencing very good revenue retention, but not-so-good new business sales success.

Hiring 136
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Prognostications And Wild Ass Guesses For 2015

Partners in Excellence

While there’s some variance, I tend to see the following: Sales Training. Systems/Processes/Tools. Sales Automation/Tools. Marketing Automation/Tools. Account Planning/Growth/Retention. And the same ones that I saw in 2013, 2012………1980. Sales Process/Methodology. Analytics/Big Data.

Fashion 101
article thumbnail

5 Huge Problems Sales Coaching Helps Solve

Xvoyant

That’s down from 63% in 2012 and the percentage continues to fall. In fact, again according to CEB, coaching provides a 51% contribution to competency improvement, better than leadership development programs (28%), rotations (18%) and training itself (3%).**. Training Scalability. Failure to Meet Quota. Pipeline Mismanagement.

article thumbnail

The 8 Primary Sales Competencies: Goal Achievement

Platinum Rules for Success

You can be well prepared with information and sales tools, but if you are not in the appropriate frame of mind, or if you do not appear professional to the buyer, you might not get the sale. Assuring clients that the value promised will be received is critical to customer retention. Preparation for the sale and preparing yourself.

Loyalty 87
article thumbnail

Why a Great Knowledge Management System Starts With “Why?”

Lessonly

Enter knowledge management tools. Back in 2012, Lessonly was founded upon several great “why?” Back in 2012, Lessonly was founded upon several great “why?” questions: Why isn’t training more accessible? We need to train well to be great at our jobs. questions we were founded on. Media Recording.

System 29
article thumbnail

Jonathan Farrington's Blog ? Schhh! Can You Hear the Silence?

Jonathan Farrington

” I didn’t just ask the question here on my blog: I asked during keynotes that I was delivering; I asked during training workshops that I was leading; I asked all my learned chums … and still no definitive answer or explanation. Occupational health services including stress at work and employee retention advice.