article thumbnail

A Sales Leader’s Blueprint for 2014

SBI Growth

You know you need to begin planning for 2014 now. Steve is a VP of The Americas of a large enterprise software company. Steve asked us to stress test his 2014 sales plan. Steve told us he was going to build 3 elements into his plan for 2014. Increase base pay by 7-9% across the board to help with retention.

article thumbnail

Acquisition and Retention: The Yin and Yang of Customer Strategy

Pipeliner

Which actions do companies often take for customer retention? People mistakenly assume that retention efforts benefit customers. For most sales organizations, customer retention is a perennial problem that no company can claim to have solved. Some ask, “which is better: acquisition or retention?”, All of these.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Train to the Brain (with Metaphors)

Anne Miller

This month’s newsletter is as timely today for sales training as it was when it originally ran in 2014, particularly because attention and retention are harder to achieve when so many teams are remote. See how two sales trainer pros prove that metaphor power is forever! The importance of a new procedure?

article thumbnail

A Partner Program May Not Be Right for You

Allbound

When Hubspot first launched its partner program in 2014, it generated 33% of its revenue and made up 42% of its customers, all within the first quarter. Software has an inevitable learning curve, which is why support is critical. ” The key to making sure your software is used to its fullest potential lies in upkeep and support.

Scale 74
article thumbnail

7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

article thumbnail

Sales Tips: Three Questions to Predict if Your Customer Will Renew

Customer Centric Selling

It’s the norm now for companies to track and measure the experience of their customers after the sale, and spending for customer retention programs is on the rise. A 2014 Harvard Business Review survey found 53% of executives saw customer experience management as a potential competitive advantage and 45% made it a strategic priority.

Scale 80
article thumbnail

Doing more with less: 13 ways a good CRM reduces the need to have a large sales team

Nutshell

Customer relationship management (CRM) software makes it easier to handle your sales processes from beginning to end. While true for any business, small sales teams can reap the optimal benefits from the resources available in CRM software. As of 2014, the U.S. Effectively prioritize sales tasks. ” 13.

CRM 71