The Future Of Lead Generation
MarketJoy
AUGUST 6, 2020
In 2018, Gartner predicted, “by 2022, two-thirds of all customer experience projects will make use of IT, up from 50 percent in 2017.” Multi-channel essentially means that a company generated leads and sells in multiple online channels (e.g. Omnichannel. a web store, marketplaces, and social media).
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